At a Glance
- Tasks: Coordinate and optimise staff schedules to ensure quality care in aged care services.
- Company: Feros Care, a values-driven not-for-profit focused on innovation and compassion.
- Benefits: Salary packaging, meal benefits, paid parental leave, and fitness discounts.
- Other info: Inclusive workplace welcoming diverse backgrounds and offering excellent career growth.
- Why this job: Make a real impact in the lives of others while developing your organisational skills.
- Qualifications: Experience in rostering or scheduling, strong problem-solving, and communication skills.
The predicted salary is between 15900 - 15900 $ per year.
At Feros Care, our purpose is simple and powerful: supporting people to live healthier, happier, and better-connected lives. As a values-driven not-for-profit, we're proud to be recognised locally and internationally for innovation, compassion, and the way we care for our people and the communities we serve.
Due to continued growth across our services, we are expanding our Rostering team and are looking for a Rostering and Scheduling Officer to join us. In this role, you'll play a critical role in ensuring the right people are in the right place at the right time. Working in a fast-paced aged care environment, you'll coordinate and optimise schedules to support continuity of care while balancing workforce needs, compliance requirements, and unexpected changes. This role is ideal for someone who enjoys problem-solving, thrives on organisation, and understands the complexity and importance of rostering in an aged care or healthcare setting.
What You’ll Be Doing
- Building and managing accurate, efficient staff rosters to support high-quality service delivery
- Coordinating schedules in line with client care plans, service agreements, and staffing requirements
- Responding to last-minute changes, including unplanned leave and urgent shift coverage
- Working closely with internal teams to ensure workforce utilisation and continuity of care
- Using rostering systems and technology to streamline scheduling and improve efficiency
- Communicating clearly and professionally with staff, leaders, and stakeholders
- Supporting operational outcomes through proactive planning and problem resolution
What You’ll Bring
- Previous experience in rostering, scheduling, or workforce coordination, ideally within aged care, healthcare, disability, or a similarly complex environment
- Strong organisational and problem-solving skills, with the ability to manage competing priorities
- A calm, solutions-focused approach when dealing with time-critical changes
- Excellent communication skills and the ability to collaborate with a wide range of stakeholders
- Confidence using rostering systems, Microsoft Office, and related technology
- High attention to detail and the ability to work accurately in a fast-paced environment
- A proactive team player who understands the importance of rosters in delivering quality care
What We Offer
- Not-for-profit salary packaging up to $15,900 per annum
- Meal and entertainment benefits up to $2,650 per annum (tax free)
- 17.5% annual leave loading
- Paid parental leave (9 weeks for eligible employees)
- Cultural Leave Days for eligible employees
- Access to ForME!, our employee benefits platform with discounts, financial tips, and wellbeing programs
- Private health insurance discounts with Medibank
- Employee Assistance Program (EAP)
- Fitness Passport access with discounted gym and pool memberships for you and your family
Inclusion & Belonging
Feros Care actively seeks to include, welcome, and value the unique contributions of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disability. If you'd like to discuss accessibility requirements, preferred communication methods, or adjustments, please contact our Talent Acquisition Team at Talent@feroscare.com.au or call 07 5669 0559 (Option 3 - Recruitment).
Ready to Make an Impact Behind the Scenes?
If you're passionate about delivering strong operational outcomes and understand the importance of quality rostering in aged care, we'd love to hear from you.
Rostering and Scheduling Officer in Tweed Heads employer: Feros Care
Feros Care is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in the beautiful location of Coolangatta. With flexible working arrangements, generous salary packaging, and a strong commitment to employee development, we empower our team to make a meaningful impact in the lives of older Australians and people with disabilities. Join us to be part of a supportive community that values diversity and innovation while enjoying exclusive benefits like wellness programs and discounted gym memberships.
