Member Care Team - Reception & Sales

Member Care Team - Reception & Sales

Full-Time On-site
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Are you great with people, motivated and passionate about the benefits of health and wellness?

Fernwood Fitness Toowoomba is a National Award Winning Fitness Club that empowers women to shine. Our club has been serving our community for over 22 years and helping women be their strongest, fittest and healthiest selves.

We are looking for two new team members who are:

  • positive, confident, happy & reliable
  • great with social media content and promotion
  • filled with a 'can do' attitude

The role consists of:

  • assisting members with membership queries
  • making a positive contribution to the lives of women in our community by recommending the right products and services to help them achieve their goals
  • responding to membership inquiries, making phone calls, messaging & email
  • making a positive contribution to our membership sales team & making membership sales
  • member service calls
  • administration and operations
  • managing the appointment book
  • retail sales
  • assisting with events
  • sourcing leads through outreach daily

The successful applicant may need to obtain their First Aid & CPR Certification, and will have a Working with children’s blue card and 1 year or more customer service / retail experience.

These positions are a result of internal career advancements.

Winner National Employer of the Year - Individual Site - AusActive 2024

Schedule:

  • Monday to Thursday
  • Morning shift 8am - 12pm
  • Evening shift 3pm - 7pm
  • Alternating Fridays 8am - 1pm
  • Weekend availability

Experience:

  • Sales: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

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Member Care Team - Reception & Sales employer: Fernwood Fitness

Fernwood is an exceptional employer that prioritises a supportive and inclusive work culture, fostering professional growth and development for its employees. As the IT Systems & Cyber Security Manager, you will play a pivotal role in enhancing our cybersecurity environment while enjoying benefits such as flexible working arrangements and access to ongoing training programs. Located in a vibrant community, Fernwood offers a unique opportunity to make a meaningful impact in the health and fitness industry while collaborating with passionate professionals.

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Contact Details:

Fernwood Fitness Recruitment Team