At a Glance
- Tasks: Deliver exceptional customer service and achieve sales targets while managing store operations.
- Company: Warwick Jones, a leading women's fashion retailer with a focus on contemporary styles.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Dynamic boutique atmosphere with a focus on personal styling and customer relationships.
- Why this job: Join a passionate team and help mature women feel stylish and confident.
- Qualifications: 8+ years in women's fashion retail and strong sales experience required.
The predicted salary is between 47250 - 57750 $ per year.
You will be responsible for delivering excellent customer service, achieving sales targets and assisting with the smooth day-to-day operation of the store.
As Second in Charge, you must be confident working independently and taking responsibility for the store in the owner's absence.
Key responsibilities
- Provide exceptional customer service and personalised styling advice.
- Build strong relationships with customers and encourage repeat business.
- Drive sales and confidently achieve sales targets.
- Assist the owner with daily store operations.
- Independently manage the store when required.
- Maintain attractive visual merchandising and store presentation.
- Process online orders, including picking, packing and preparing parcels for dispatch.
- Assist with stock management, deliveries and replenishment.
- Handle customer enquiries, exchanges and returns professionally.
About you
- A minimum of 8 years' experience in women's fashion retail.
- Previous experience in a senior sales or supervisory position, preferably in a boutique environment.
- A strong understanding of fashion and styling for mature women.
- Excellent communication and interpersonal skills.
- A proven ability to sell confidently and build customer relationships.
- Experience processing and preparing online orders.
- Strong organisational skills and attention to detail.
- The ability to work independently, use initiative and take responsibility.
- Confidence using POS systems and basic computer applications.
- Experience with Shopify would be highly regarded.
About us
Warwick Jones is an established women's fashion retailer specialising in stylish, contemporary clothing for mature women.
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Senior Fashion Sales Assistant in Melbourne employer: Femmewear Pty Ltd
At Warwick Jones, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. With a focus on employee growth, we offer opportunities for professional development and encourage creativity in delivering personalised customer service. Located in a vibrant community, our boutique environment allows for meaningful interactions with customers, making every day rewarding and fulfilling.
