online customer service and despatch assistant in Melbourne

online customer service and despatch assistant in Melbourne

Melbourne Full-Time On-site
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online customer service and despatch assistant

Fella Hamilton and iconic Australian ladies fashion chain are looking for a reliable and motivated individual to join our team in a casual Online & Despatch role. If you enjoy a fast-paced environment and take pride in accuracy and efficiency, this could be a great fit.

About the Role:

You’ll play a key part in our day-to-day operations, helping process online orders and ensuring they are picked, packed, and dispatched correctly and on time.

Key Responsibilities:

  • Picking and packing online orders with care and attention to detail
  • Preparing parcels for shipment and coordinating dispatch
  • Updating order statuses and basic data entry
  • Assisting with stock organisation and inventory checks
  • Maintaining a clean and organised workspace

What We’re Looking For:

  • Strong attention to detail and time management skills
  • Ability to work both independently and as part of a team
  • Basic computer skills
  • A positive attitude and willingness to learn

Availability Requirements:

  • Must be available to work Tuesdays and Thursdays (essential)
  • Must have flexible availability to cover additional shifts as required

Desirable (but not essential):

  • Previous experience in warehousing, retail, or despatch
  • Familiarity with online order systems

What We Offer:

  • Flexible casual hours
  • Supportive team environment
  • On-the-job training

If you’re dependable, adaptable, and ready to jump in, we’d love to hear from you.

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online customer service and despatch assistant in Melbourne employer: Fella Hamilton

Fella Hamilton is an exceptional employer located in Doncaster East, offering a flexible and supportive work environment for Retail casual sales assistants. With competitive hourly rates, staff discounts, and opportunities for skill development, we prioritise employee growth and foster a positive workplace culture where every team member is valued. Join us to be part of a dedicated team that thrives on delivering outstanding customer service in a dynamic retail setting.

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Contact Details:

Fella Hamilton Recruitment Team