At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a vibrant pub environment.
- Company: Join Molly Malone's, a beloved Devonport hotspot under the Vantage Hotel Group.
- Benefits: Enjoy staff discounts, learning opportunities, and access to hundreds of brand discounts.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a community-focused venue where your leadership makes a real difference.
- Qualifications: Experience in hospitality, cash handling, and a passion for customer service.
The predicted salary is between 19.8 - 24.2 $ per hour.
About Molly Malone's: Part of the Vantage Hotel Group, which includes 12 community-focused venues across Tasmania, Molly Malone's is a Devonport hotspot on the Northwest Coast offering great value dining, a relaxed bar, a gaming room, live entertainment, and a welcoming vibe. With a gaming lounge featuring state-of-the-art gaming machines, weekly entertainment in the bar, and the only place in Devonport to serve Guinness the way it should be, straight from the tap.
What you can expect in a day in this role: Reporting to the Hotel Manager, you will be expected to be hands-on with the daily operations, including gaming, food & beverage across the pub. You'll lead and manage a close-knit team during your shift, always ensuring exceptional customer service while fostering strong relationships within the community.
Your duties will include, but not be limited to:
- Lead the on-shift team to provide memorable customer service and experiences
- Ensure health, safety, gaming and food safety operations procedures are followed
- Assist with staff scheduling and break management in coordination with the Hotel Manager
- Assist with handling complaints and issues, as required
- Opening and closing duties, including the bar and bistro
A successful applicant for the role may be subject to pre-employment and ongoing screening checks.
What you will bring to the role: Our ideal candidate will thrive in a busy environment, have a passion for the industry, and provide excellent customer service. We are also looking for:
- Demonstrated cash handling proficiency
- An understanding of food & beverage products and services
- Current Tasmanian Responsible Service of Alcohol Certificate (RSA)
- Current Responsible Conduct of Gaming (RCG), or able to obtain
- Ability to work a variety of night, weekend, and public holiday shifts
- Experience in a pub-style venue or similar
An appointee to this role may be subject to pre-employment and ongoing screening checks.
What you can expect from us: Molly Malone's is a part of Federal Hospitality (including 12 local hotels in the Vantage Group, Wrest Point, Saffire, and Macq01) and offers:
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel, groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities
- Staff discounts across Federal Hospitality properties
- Free parking (limited Spaces) and staff uniform provided
Duty Manager employer: Federalhospitalitycareers
Federal Group is an exceptional employer located in the breathtaking setting of Wrest Point Hotel and Casino, just outside Hobart's CBD. With a strong focus on employee growth and a supportive work culture, you will enjoy benefits such as free meals, secure parking, and access to numerous discounts. Join a dynamic Talent Acquisition team that values innovation and collaboration, making it a rewarding place to advance your career in hospitality recruitment.
