About Molly Malone’s:
Part of the Vantage Hotel Group, which includes 12 community-focused venues across Tasmania, Molly Malone’s is a Devonport hotspot on the Northwest Coast offering great value dining, a relaxed bar, a gaming room, live entertainment, and a welcoming vibe. With a gaming lounge featuring state-of-the-art gaming machines, weekly entertainment in the bar, and the only place in Devonport to serve Guinness the way it should be, straight from the tap. Molly Malone's is a true gem on the northwest coast.
What you can expect in a day in this role:
Reporting to the Hotel Manager, you will be expected to be hands-on with the daily operations, including gaming, food and beverage across the pub. You’ll lead and manage a close-knit team during your shift, always ensuring exceptional customer service while fostering strong relationships within the community.
Your duties will include, but not be limited to:
- Lead the on-shift team to provide memorable customer service and experiences
- Ensure health, safety, gaming and food safety operations procedures are followed
- Assist with staff scheduling and break management in coordination with the Hotel Manager
- Assist with handling complaints and issues, as required
- Opening and closing duties, including the bar and bistro
A successful applicant for the role may be subject to pre-employment and ongoing screening checks
What you will bring to the role:
Our ideal candidate will thrive in a busy environment, have a passion for the industry, and provide excellent customer service.
We are also looking for:
- Demonstrated cash handling proficiency
- An understanding of food & beverage products and services
- Current Tasmanian Responsible Service of Alcohol Certificate (RSA)
- Current Responsible Conduct of Gaming (RCG), or able to obtain
- Ability to work a variety of night, weekend, and public holiday shifts
- Experience in a pub-style venue or similar
An appointee to this role may be subject to pre-employment and ongoing screening checks
What you can expect from us:
Molly Malone’s is a part of Federal Hospitality (including 12 local hotels in the Vantage Group, Wrest Point, Saffire, and Macq01) and offers:
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel, groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities
- Staff discounts across Federal Hospitality properties
- Free parking (limited Spaces) and staff uniform provided
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Duty Manager employer: Federal Group
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