The role will suit someone who is confident communicating with a wide range of people, comfortable working in a high-volume call centre environment and able to interpret policies, procedures and legislation to provide accurate advice.
Key responsibilities
- Working within a busy Expiation Notice team, you will be responsible for providing accurate information and assistance to members of the public while supporting the administration and processing of expiation notices.
- Provide high-quality customer service and assistance to members of the public via telephone, email and online communication.
- Respond to customer enquiries and correspondence in accordance with relevant legislation, policies and procedures.
- Assess and process expiation notices accurately and efficiently.
What you need
- Previous call centre or high-volume customer service experience.
- Excellent verbal and written communication skills.
- Strong attention to detail and a high level of accuracy.
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Expiation Notice Officer in Adelaide employer: Federal Government client (agency undisclosed)
As a Senior Software Engineer in Canberra, you'll be part of a dynamic and innovative team dedicated to delivering cutting-edge AWS cloud-native solutions. Our company fosters a collaborative work culture that values technical leadership and encourages professional growth through continuous learning opportunities. With a hybrid work arrangement and competitive pay, we offer an environment where your contributions are recognised and rewarded, making it an excellent place for meaningful and impactful employment.
Contact Details:
Federal Government client (agency undisclosed) Recruitment Team
