Overview
We’re looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high‑touch travel management for a select portfolio of high‑profile corporate clients.
In this role, you will manage end‑to‑end travel arrangements, collaborate with stakeholders, and provide an outstanding experience for VIP clients.
Responsibilities
- Managing end‑to‑end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
- Handling complex itineraries, ticket exchanges and Phase IVs using strong fares knowledge
- Building and maintaining trusted relationships with key stakeholders across large market organisations
- Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
- Delivering all travel requests within designated SLAs, balancing speed with precision
- Collaborating with the team to ensure each VIP client receives a consistently outstanding experience
Qualifications
- Minimum 2 years’ experience in travel consulting or travel management
- Strong expertise in complex fares and itineraries
- High level GDS proficiency – Sabre experience highly regarded
- Self‑ticketing capability is a definite advantage
- Experience in high‑end corporate travel is highly desirable
- Exceptional attention to detail and customer service skills
- Strong communication and listening skills
- Proactive, positive attitude with solid business acumen
Benefits
- Inclusive company culture and team‑focused environment
- Equal Opportunity Employer – we encourage all suitably qualified applicants, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno‑religious minority groups and people with disabilities.
- Individualised learning & development pathway options
- Access to LinkedIn Learning for ongoing skills development
- Exclusive staff discounts with a wide range of retailers, health and wellness discounts, financial planning advice, employee share plan and more
- Travel discounts for family and friends (flights, hotels, tours, cruises, insurance)
- Career opportunities within a global network of brands and businesses – promotion from within
- Corporate health discounts and access to partner gym programmes
- Supportive mental health and employee assistance programme
- Regular awards nights, social team‑building and industry events
- Paid parental and volunteer leave, and support for volunteering and fundraising
- Commitment to sustainability and environmental protection
- Reconciliation action plan – support for Aboriginal and Torres Strait Islander inclusion and cultural safety
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VIP Travel Consultant - FCM - Perth / Adelaide employer: FCM Travel Australia
FCM is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for a VIP Travel Consultant to thrive. With a strong commitment to employee growth through individualised learning pathways and access to resources like LinkedIn Learning, staff can enhance their skills while enjoying exclusive travel discounts and a range of health and wellness benefits. Located in Perth or Adelaide, FCM fosters a collaborative environment where team members are recognised for their contributions and have opportunities for career advancement within a global network.
