Communicorp and FBG Group are seeking a Customer Success Manager to own relationships with national clients, strengthen executive partnerships and ensure measurable value from workplace mental health services. You will resolve issues, drive value, and lead best-practice account management across complex accounts.
This 12-month fixed-term contract focuses on top-tier relationships, consistent client experience and scalable account management practices to boost retention, growth and wellbeing
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Strategic National Accounts Manager in Melbourne employer: FBG
FBG offers a dynamic work environment focused on mental health and wellbeing services, providing employees with opportunities to make a meaningful impact in clients' lives. The company values strong relationships and professional growth, fostering a culture of collaboration and support. Employees can expect to engage in high-impact roles that directly influence client satisfaction and wellbeing outcomes.