Outbound Call Representative / Call Out Agent in Melbourne

Outbound Call Representative / Call Out Agent in Melbourne

Melbourne Full-Time On-site
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Now Hiring: Outbound Call Representative / Call Out Agent

Location: Australia - Must be based in Australia

Are you confident on the phone and comfortable handling multiple campaigns in a fast-paced environment? We7re looking for a reliable and organised Outbound Call Representative to support a variety of businesses and services.

If you enjoy speaking with clients, managing follow-ups, and working towards targets β€” this could be a great fit for you.

About The Role

This position involves making outbound calls across different campaigns, managing follow-ups, and maintaining accurate records. You2ll need to confidently switch between services while keeping communication professional and structured.

Key Responsibilities

  • Make outbound calls on behalf of multiple businesses and services
  • Communicate clearly, confidently, and professionally
  • Follow call scripts/guidelines while adapting messaging as needed
  • Manage call schedules, follow-ups, and notes accurately
  • Maintain organised records of call outcomes
  • Work towards agreed performance and call targets

What We2re Looking For

  • 2–3+ years experience in outbound calling, customer service, or sales
  • Strong verbal communication and active listening skills
  • Excellent time management and organisational ability
  • Comfortable handling multiple campaigns/services
  • Professional phone manner with a positive attitude
  • Experience using CRM systems or call tracking tools
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Contact Details:

FBC Asia Pacific Inc Recruitment Team