At a Glance
- Tasks: Manage customer service for new builds, diagnose issues, and coordinate repairs.
- Company: One of the UK's largest housing developers with a strong reputation.
- Benefits: Competitive salary, career progression, and a supportive team environment.
- Other info: Opportunities to work across various locations and grow your career.
- Why this job: Join a dynamic team and ensure top-notch customer satisfaction in housing.
- Qualifications: Experience in trades or site background, with strong customer service skills.
I am working with one of the UK's largest Housing Developers who are currently looking to recruit for a Customer Service Manager for their teams.
I am looking for someone who either comes from a trades or site background that has experience with New Build Aftercare.
Site Locations: Ipswich, Bury St Edmunds, Ely, Felixstowe & the surrounding areas.
- Attending appointments in finished properties.
- Diagnosing issues within customers' properties.
- Booking in subcontractors to carry out works.
- Ensuring that you deliver 5-star customer service on all levels.
- Defect & Warranty Management.
Customer Service Manager employer: Fawkes & Reece Group
Join a respected developer in Brighton, where you will be part of a dynamic team dedicated to delivering quality residential homes. Enjoy the benefits of a long-term freelance contract with competitive day rates, while working in a supportive environment that values safety and quality control. With ample opportunities for professional growth and a strong pipeline of projects, this role is perfect for ambitious individuals looking to make a meaningful impact in the construction industry.
