Membership Engagement & CRM Specialist in Melbourne

Membership Engagement & CRM Specialist in Melbourne

Melbourne Full-Time 46485 - 56815 $ / year (est.) On-site
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At a Glance

  • Tasks: Enhance member engagement and manage CRM operations for a vibrant community.
  • Company: Family Business Association in Melbourne, dedicated to supporting local businesses.
  • Benefits: Flexible hours, professional development opportunities, and a supportive team environment.
  • Other info: Join a passionate team focused on empowering family businesses across Australia.
  • Why this job: Make a real difference in member experiences and strengthen community connections.
  • Qualifications: 4+ years in membership or communications roles, with strong organisational skills.

The predicted salary is between 46485 - 56815 $ per year.

Family Business Association in Melbourne is seeking a Membership Engagement Officer to strengthen communications, engagement and CRM operations for its Australian member base.

You will help deliver targeted outreach, supporting member acquisition, retention and program participation.

The role involves maintaining CRM data, building engagement pipelines, and using segmentation to tailor messages.

A 4+ year background in membership, communications or related executive assistant work is valued.

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Membership Engagement & CRM Specialist in Melbourne employer: Family Business Australia Limited

Family Business Australia Limited is dedicated to supporting the unique needs of family-run businesses, which account for 70% of all businesses in Australia. The organization provides valuable resources such as education, events, and access to accredited advisors, fostering a strong community among its members. With a focus on advocacy and engagement, it plays a crucial role in enhancing the family business sector's contribution to the economy.

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Contact Details:

Family Business Australia Limited Recruitment Team

We think you need these skills to ace Membership Engagement & CRM Specialist in Melbourne

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Customer Service
Teamwork