Senior Child Safety Officer in Mackay

Senior Child Safety Officer in Mackay

Mackay Full-Time On-site
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Families, Seniors, Disability Services and Child Safety – Mackay QLD

Senior Child Safety Officers are responsible for ensuring the safety, belonging and wellbeing of all children and young people in the child protection process.

The Senior Child Safety Officer (SCSO) is responsible for delivering statutory child protection services including assessment, intervention, casework and case management for complex cases.

The SCSO is responsible for delivering services in accordance with legislation, practice guidelines and a strength based framework for practice. They will also be required to co-work with Child Safety Officers and Child Safety Support Officers on complex and sensitive cases.

This role provides mentoring and support to develop the skills and knowledge of newly appointed and less experienced Child Safety Officers and to Child Safety Support Officers.

As a Senior Child Safety Officer you will:

  • Deliver accountable and collaborative integrated child protection services for complex and sensitive cases in a manner that respects the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protectionframework for practice.
  • Work collaboratively with colleagues, stakeholders, including children, young people and their families, NGOs, service providers, medical professionals, police and others to provide high quality strength based child protection practice in complex and sensitive cases.
  • Participate and contribute productively as a team member to form culturally appropriate, professional working relationships with colleagues, stakeholders, including children, young people and families, Non-Government Organisations (NGOs), and other service providers.
  • Foster a culture and philosophy of quality frontline service delivery based on collaboration, cooperation, commitment to excellence and professional ethics.
  • Maintain high quality case records in accordance with departmental case management requirements. Prepare, and support less experienced Child Safety officers prepare, quality case management reports.
  • Participate and contribute to a culture of continuous learning, training and professional development to ensure practice knowledge and skills are contemporary and evidence-based.
  • Draw on professional practice experience in relevant child protection fields to provide coaching and mentoring to new and less experienced Child Safety Officers and to Child Safety Support Officers by providing support and advice and demonstrating quality practice to develop their skills and knowledge.
  • Develop and contribute to continuous quality improvement strategies.

Senior Child Safety Officer in Mackay employer: Families, Seniors, Disability Services and Child Safety

As a Senior Child Safety Support Officer with the Department of Families, Seniors, Disability Services and Child Safety in Chermside QLD, you will be part of a dedicated team that values your contributions and fosters a culture of inclusivity and support. The department prioritises employee growth through continuous learning and professional development opportunities, ensuring that you can make a meaningful impact in the lives of vulnerable children and families while enjoying the vibrant lifestyle of the Brisbane and Moreton Bay Region. Join us in a workplace where your efforts are celebrated, and together we can create a brighter future for Queensland's communities.

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Contact Details:

Families, Seniors, Disability Services and Child Safety Recruitment Team