At a Glance
- Tasks: Build client relationships and deliver tailored solutions in a fast-paced FinTech environment.
- Company: Join a leading S&P 500 company with a collaborative culture and global reach.
- Benefits: Competitive salary, health insurance, flexible work options, and career development opportunities.
- Other info: Dynamic team environment with a focus on well-being and sustainability.
- Why this job: Kickstart your career in FinTech with mentorship and impactful responsibilities.
- Qualifications: Recent graduates or finance professionals with strong communication and problem-solving skills.
The predicted salary is between 47250 - 57750 $ per year.
Are you looking for a collaborative, high-growth career at the intersection of finance and technology? Join our Client Solutions team — where technology meets client success. This role is ideal for building a long-term career in FinTech, offering robust mentorship, high impact responsibilities, and exposure to leading financial institutions worldwide.
What We Offer
- Comprehensive Onboarding: A structured 6-month training program to set you up for success, including a 2 week training program in Manila, Philippines.
- Global Exposure: Exposure to major domestic and global financial institutions, including investment banks, asset managers, superannuation funds and wealth managers.
- Trusted Ownership: Responsibility for managing and growing key client relationships within your first 12 months as an integral part of a collaborative team.
- Leadership & Impact: Opportunities to lead key projects supporting financial institutions.
- Total Well-being & Compensation: Competitive salary plus Private health insurance, a chance to actively participate in Corporate Social Responsibility programs and Business Resource Groups.
What You’ll Do
- Gaining deep expertise across our products, client workflows, and the broader financial industry.
- Building trusted, consultative relationships with clients to understand their goals and tailor solutions using the FactSet product suite.
- Collaborating with the team to drive client satisfaction, engagement and retention.
- Identifying opportunities to improve client integration and tool adoption by understanding their technology and data landscape.
- Partnering across internal teams to implement solutions that enhance the client experience and product efficiency.
- Acting as the voice of the client to drive continuous product innovation and support.
Who We Are Looking For
- An Australian Citizen/ Australia PR/ New Zealand Citizen.
- Graduates or finance professionals with less than 3 years of working experience.
- A bachelor's degree (Finance, Economics, Mathematics, Accounting, MIS, Computer Science majors are preferred, but all majors will be considered).
- Passionate about technology and its application in finance.
- Eager to work in a fast-paced, client-facing environment.
- Strong communicator, problem solver, and relationship builder.
- A collaborative team player with a proactive mindset.
What’s In It For You
- The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
- Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
- A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
- Career progression planning with dedicated time each month for learning and development.
- Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
Client Solutions Associate in Melbourne employer: FactSet
FactSet is an exceptional employer that fosters a dynamic work culture in Melbourne, where innovation meets collaboration. Employees benefit from comprehensive professional development opportunities and a supportive environment that encourages growth within the fast-paced FinTech sector. With a focus on meaningful client partnerships, FactSet empowers its team to make a significant impact while enjoying a balanced work-life experience.
