Factory is seeking a Technical Support Engineer to help customers extract maximum value from our developer-focused platform. This role sits at the intersection of customer success, product management and engineering, and you will partner with customers to resolve architecture, performance and operational challenges.
You will also contribute to internal tools to improve scalability and help shape playbooks for deployment and operational excellence as we scale.
Remote APAC Tech Support Engineer for Scalable SaaS employer: Factory
At Factory, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Technical Support Engineer, you'll have the opportunity to work remotely within the APAC region, allowing for a flexible work-life balance while contributing to meaningful projects that enhance our developer-centric platform. We are committed to your professional growth, offering continuous learning opportunities and the chance to work alongside industry leaders in a dynamic environment that values your input and expertise.
