At a Glance
- Tasks: Service and maintain automated access solutions across VIC while delivering top-notch customer service.
- Company: Join FAAC Technologies, a global leader in innovative automation solutions.
- Benefits: Enjoy competitive salary, professional development, and 6 extra wellbeing days off each year.
- Other info: Great company culture with inclusive events and tools provided for your success.
- Why this job: Be the face of cutting-edge technology and make a real difference in people's daily lives.
- Qualifications: Experience in service technician roles with strong electrical and mechanical skills required.
The predicted salary is between 62100 - 75900 $ per year.
FAAC Technologies Group – Campbellfield VIC
At FAAC Technologies, we provide innovative automation and access control solutions that enhance security, safety, and convenience across a wide range of environments.
From automatic doors and gates to advanced access control and parking systems, our technology helps people move safely and efficiently every day.
As a global leader in access and mobility solutions, we are committed to delivering high-performance, sustainable outcomes for our customers.
We are now seeking a passionate and self-motivated Field Service Technician to join our team in Melbourne.
About the Role
This is an exciting permanent full-time opportunity for an experienced Field Service Technician who enjoys working autonomously, solving technical challenges, and delivering exceptional customer service.
In this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing a diverse range of automated access solutions across VIC.
You will work from a fully equipped company service vehicle and be the face of FAAC Technologies for many of our customers.
As such, professionalism, technical expertise, and a customer-first mindset are essential.
Key Responsibilities
- Diagnose faults and carry out repairs on automated access equipment.
- Perform inspections, testing, commissioning, and technical assessments.
- Provide customers with technical advice and product support.
- Maintain service vehicle stock levels, tools, and equipment.
- Complete service documentation and reports accurately and on time.
- Promote and support preventative maintenance and service agreement programs.
Skills & Experience
- Experience in one or more of the following areas will be highly regarded:
- Automatic doors and gate automation systems
- Boom gates, sliding gates, swing gates, and bollards
- Speed gates and pedestrian access control devices
- Parking and vehicle access systems
- Access control and security integration solutions
- Electrical troubleshooting and fault finding
- Field service or maintenance environments
About You
To be successful in this role, you will possess
- Previous experience in a similar service technician or maintenance role
- Strong electrical and mechanical fault-finding skills
- Excellent customer service and communication abilities
- Strong time management and organisational skills
- A current Australian Driver's Licence
- An Electrical Fitter Licence or Restricted Electrical Work Licence (minimum requirement)
Why Join FAAC Technologies?
- A great working environment with continuous professional development, competitive salary and benefits.
- Opportunity to work for a large, successful and rapidly growing global organisation.
- Great company culture with inclusive events throughout the year.
- Tools of the trade provided including service van
- Wellbeing day - that's 6 extra days off per year to focus on wellbeing
Our vision to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.
Our mission to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, environment and ethical standards.
Our values arecentre around: People, Ethics, Aspirations and Strategies.
Explore more at: www. faactechnologies. com/en/ like something that interests you?
Safety is paramount in our Company; we have a zero tolerance to drugs and alcohol.
All new employees will be required to undergo a drug and alcohol pre-employment medical and police check.
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Field Service Technician in Melbourne employer: FAAC Technologies Group
FAAC Technologies Group is an exceptional employer located in Campbellfield VIC, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring our team members are equipped to tackle complex challenges across various sectors. Our inclusive culture values proactive engagement and teamwork, making it a rewarding place for those looking to make a meaningful impact in business development.
