Blair Athol, Adelaide SA | Full-time, permanent | Branch leadership role
About Ezytrail
Ezytrail has established 11 company-owned branches across the country. For over 20 years we've been getting families and travellers off-road, and we're proud of the product we sell and the service behind it.
About the role
We're looking for a Branch Manager to lead our Adelaide branch in Blair Athol. You'll run the branch as a business and be accountable for its results, including sales, profitability and cost control. You'll also make sure every customer gets a great experience and that the branch runs smoothly day to day.
This is a hands‑on leadership role. You'll be on the floor, leading by example, with real ownership of how your branch performs.
What you'll be doing
Taking ownership of branch business results, including sales performance, margin and operating costs
Leading the customer experience from first enquiry through to handover and after‑sales support, and resolving customer issues and complaints promptly
Keeping the branch running smoothly day to day, including staffing, coverage, priorities and task delegation
Taking charge of caravan and camping show set‑up, including display vans, stand presentation, staffing and logistics, working closely with the Show Team
Coordinating branch readiness for handovers, volume increases and peak periods driven by show sales
Keeping operating discipline across sales, delivery, service, warranty, stock and branch presentation
Finding better procedures and processes to lift productivity and branch performance
Leading, coaching and motivating the branch team, and building a culture of accountability, trust and growth
Keeping clear, open communication with Head Office, and escalating risks and branch issues in good time
Working with Head Office teams including Sales, Warranty & After Sales, Supply Chain, Finance and Marketing
What you'll bring
Proven branch management or senior operations leadership experience, ideally in caravan, RV, automotive, marine or a similar retail environment
Strong commercial awareness and a business‑owner mindset, with accountability for results
A genuine customer focus, and the ability to resolve concerns before they escalated
A track record of leading and developing teams in a fast‑paced, customer‑facing business
Strong organisational skills and the ability to juggle staffing, workload and priorities during peak periods
Experience planning or running events, trade shows or expos is highly regarded
Strong attention to detail and reliable follow‑through
Clear verbal and written communication, and confidence working with Head Office and external stakeholders
Comfortable with Microsoft Office, CRM and business systems, and quick to pick up new tools
Resilient, composed under pressure, and practical in your approach
Why this role is worth a look
Company vehicle provided
Real ownership: you run the branch as a business, with the authority to match
Support from a dedicated Show Team and Head Office functions
An established Australian business with branches nationally and genuine scope to grow with us
Hours
An average of 38 hours per week, including work on Saturdays.
Applicants must have the right to work in Australia.
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Branch Manager in Adelaide employer: Ezytrail Management Pty Ltd
Ezytrail Management Pty Ltd offers dynamic career opportunities in sales and service management, focusing on building strong customer relationships and driving revenue growth. The company promotes a collaborative work environment where employees can engage with clients and contribute to the company's success. With flexible hours and a focus on professional development, Ezytrail is an attractive employer for those seeking growth in the caravan industry.
Contact Details:
Ezytrail Management Pty Ltd Recruitment Team
