Cyber Defense Incident Responder - Associate Director in Sydney

Location: Sydney

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.

The opportunity

The Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response to cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills.

Your key responsibilities:

• Independently coordinate complex response efforts to global cybersecurity incidents caused by external threats that may involve nontraditional working hours.
• Serve as a liaison and relationship manager to different businesses and interface with fellow team members and colleagues on other Information Security teams.
• Establish, foster, and maintain relationships with General Counsel, Data Privacy/Protection, and Risk Management key contacts.
• Drive and manage integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT.
• Oversee critical Cyber & Investigative Services projects as directed by leadership.
• Serve as a counselor and manager for junior members of the Cyber Incident Response team.
• Lead process and documentation development and improvements by the Cyber & Investigative Services team.
• Develop and document processes to ensure consistent and scalable response operations.
• Independently develop and deliver metrics to leadership relevant to the operational improvement of the cybersecurity incident response process.
• Responsible for reporting upon team’s performance and deficiencies in order to identify areas for improvement.
• Draft communications and ensure timely reports/updates to leadership during and after an event/incident.
• Own and/or oversee process and corresponding documentation.
• Must be willing to be on-call off hours in rotation with other team members.

Skills and attributes for success:

• An exceptional comprehension of the incident response lifecycle in theory and practice.
• The ability to coordinate high-profile, complex, and global cybersecurity incidents from the point of incident declaration through resolution.
• Drive cybersecurity incident gap identification and post-incident lessons learned efforts to resolution.
• Have comprehensive knowledge in all domains of Information Security and associated technologies.
• Comfortable managing through ambiguity, making thoughtful and sound judgments during stressful environments.
• Analyze findings in investigative matters, and develop fact-based reports.
• Ability to identify and articulate opportunities for improvement while driving lessons learned activities.
• Demonstrated integrity and judgment within a professional environment.
• Inquisitive approach to analysis and peer review.
• Application of emotional intelligence and calm under pressure.
• Ability to appropriately balance work/personal priorities.
• Talent management of direct reports with empathy and patience.
• Exemplary presentation and communication skills across differing mediums.

To qualify for the role, you must have:

Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience.

Experience:

• 10+ years’ collective experience in Information Security Professional, Information System Administration/Engineering.
• 5+ years’ collective experience in Security Operations Center (SOC) Analyst/Manager, Cybersecurity Threat Intelligence, Cybersecurity Detection Engineering, Attack & Penetration Testing, eDiscovery or related role performing forensic functions.
• 3+ years’ collective experience in Cybersecurity Digital Forensics Incident Response (DFIR) Analyst/Manager, Cybersecurity Incident Coordinator.

Ideally, you’ll also:

• Hold or be willing to pursue related professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP, or CCIM.

What we look for:

• Demonstrated the highest level of integrity in a professional environment.
• Ability and experience in working independently.
• Have a global mind-set for working with different cultures and backgrounds.
• Extremely knowledgeable in business industry standard security incident response process, procedures, and life-cycle.
• Excellent organizational skills and strong attention to detail.
• Excellent teaming and management skills.
• Excellent social, communication, and writing skills.

What we offer you:

• Career development: At EY, your career is yours to shape!
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life.
• A comprehensive benefits package: From a yearly wellness incentive to family-friendly policies.
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging.

Inclusiveness is core to who we are and how we work together. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities.