Expression Australia is seeking an experienced Customer Service Team Lead to guide our customer service team and champion exceptional client experiences across our services. The role reports to the Customer Service Manager and focuses on day-to-day leadership, coaching, and operational oversight to ensure a seamless client journey.
You will foster a positive team culture, drive process improvements, and support delivery of high-quality outcomes.
Customer Service Team Lead: Elevate Client Experience in Melbourne employer: Expression Australia
Expression Australia is an exceptional employer that champions inclusivity and diversity, offering a supportive work culture where employees can thrive. With a commitment to professional growth through ongoing training and flexible working arrangements, staff enjoy a competitive salary package alongside unique benefits like free Auslan training. Located in Collingwood, this purpose-led organisation empowers its employees to make a meaningful impact within the Deaf community, fostering a sense of belonging and purpose in every role.
