Service Desk Engineer I in Sydney

Service Desk Engineer I in Sydney

Sydney Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support clients by resolving IT issues and handling first-line tickets.
  • Company: Exigo Tech, a dynamic MSP in Sydney with a collaborative culture.
  • Benefits: Opportunity for career growth, hands-on experience, and supportive team environment.
  • Other info: Great pathway to advance to Level 2/3 roles in IT support.
  • Why this job: Kickstart your IT career while making a difference for clients across Australia.
  • Qualifications: Solid Microsoft knowledge and a passion for problem-solving and customer service.

The predicted salary is between 49500 - 60500 $ per year.

Exigo Tech in Sydney is seeking a Service Desk Engineer Level 1 to support a diverse client base across Australia.

You will handle first-line tickets, resolve Windows and Microsoft 365 issues, and work with a collaborative MSP team to deliver reliable IT support.

This role is ideal for someone with a solid Microsoft foundation who wants to grow toward Level 2/3 paths, enjoys problem solving, and values excellent customer service and documentation.

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Service Desk Engineer I in Sydney employer: Exigo Tech

Exigo Tech is an exceptional employer located in Sydney, offering a collaborative and inclusive workplace culture that prioritises employee well-being and professional growth. With recognition as a Great Place to Work Certified for 2023-2024 and the Outstanding Employer Choice Award 2023, Exigo Tech provides competitive salaries, comprehensive benefits, and opportunities for continuous learning in the dynamic field of technology solutions.

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Contact Details:

Exigo Tech Recruitment Team

We think you need these skills to ace Service Desk Engineer I in Sydney

Windows Support
Microsoft 365 Support
Customer Service
Problem-Solving Skills
Ticket Management
Documentation Skills
Collaboration