At a Glance
- Tasks: Ensure safety and security in hospitals, supporting mental health patients and clinical staff.
- Company: Join a veteran-led security company focused on high-risk environments.
- Benefits: Flexible casual role with opportunities for professional growth and development.
- Other info: Work collaboratively with healthcare teams in a supportive environment.
- Why this job: Make a real difference in the lives of patients while working in a dynamic healthcare setting.
- Qualifications: Prior hospital security experience and strong communication skills required.
The predicted salary is between 47250 - 57750 $ per year.
We’re seeking experienced and professional Security Officers in Rockingham & Fremantle to join our team in a casual role supporting WA hospitals in the South Metropolitan area, with flexibility across East Metropolitan sites. As an ERS Security Officer, you will be responsible for maintaining a safe and secure environment within hospital facilities, with a strong focus on standby duties involving mental health patients. The role requires close collaboration with clinical staff to ensure the safety and wellbeing of patients, staff, and visitors, while providing appropriate support to individuals experiencing mental health distress or behavioural challenges.
Duties may include 1:1 and 2:1 patient Specialised Individual Treatment Support (SITS), Access Control Point roles. Security Officers in this position must demonstrate professionalism, patience, discretion, and a calm, supportive presence at all times, while strictly adhering to hospital protocols and contractual requirements. Please note that prior hospital security experience is essential to be successful in this position.
Key Responsibilities
- Provide direct security standby support for patients who may be at risk or high acuity of behavioural escalation
- Maintain visual observation of assigned patients as directed by clinical staff
- Support clinical teams in implementing de-escalation strategies and interventions
- Ensure patient privacy, dignity and confidentiality is respected while maintaining safety protocols
- Report changes in patient behaviour or incidents in accordance with SOP’s
- Maintain a safe working environment for all clinical staff and patients
Key Skills & Attributes
- Strong verbal and written communication skills
- Calm and composed under pressure; capable of managing emotionally charged situations
- High level of observation and situational awareness
- Understanding of trauma-informed and patient-centred care principles
- Ability to work collaboratively with multidisciplinary healthcare teams
- Physically fit and capable of responding to dynamic and high-risk situational safely
- Actioning patient intervention using verbal de-escalation and compliant restraint techniques
Certifications & Licences
- Certification II in Security Operations
- WA Security Licence
- Current Provide First Aid and CPR Certificate
- Immunization History Statement
- Western Australia Working with Children Check (or willing to obtain)
- National Police Clearance (valid within 6 months or willing to obtain)
About Executive Risk Solutions (ERS): ERS is an Australian-owned, veteran-led company delivering intelligence-driven protection for people and organisations operating in complex, high-risk environments. Our team draws on real-world experience from defence, emergency services, law enforcement and intelligence backgrounds to help clients prepare for, respond to and recover from disruption and critical incidents. Services span crisis and emergency management, corporate and protective intelligence, security advisory and specialist training, delivered by operational professionals who understand what’s at stake. With national reach and global operations, we work with clients across government, critical infrastructure, sport, healthcare and the private sector, wherever the risk is real and the stakes are high.
Security Officer – Hospital (Mental Health) employer: Executive Risk Solutions (ERS)
Executive Risk Solutions (ERS) is an exceptional employer, offering a dynamic work culture that prioritises safety and collaboration in the Pilbara region. With a strong focus on employee growth, ERS provides ongoing training and development opportunities, ensuring that you can advance your career while making a meaningful impact in emergency management. The FIFO arrangement allows for a balanced lifestyle, making it an attractive option for those seeking rewarding employment in a supportive environment.
Contact Details:
Executive Risk Solutions (ERS) Recruitment Team
