ExecThread seeks a Chief Member Experience Officer in the Greater Melbourne, Australia area (on-site) to lead the development and implementation of a comprehensive member experience strategy for workers, families, and the construction industry.
The role demands an executive who can connect member insight with service delivery, standards, and communications, build trusted union relationships, foster risk-aware continuous improvement, and ensure compliant, high-impact service delivery.
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Member Experience Executive — Construction Industry in Melbourne employer: ExecThread
The Company is an exceptional employer, dedicated to fostering a safe and inclusive workplace culture that prioritises employee wellbeing and continuous improvement. With a strong community focus, employees are encouraged to grow through leadership opportunities and collaboration with executive leaders, ensuring a meaningful impact on workplace health and safety. Located in a supportive environment, the Company offers a unique chance to lead initiatives that shape a proactive safety culture while enjoying a fulfilling career.
