At a Glance
- Tasks: Coordinate service schedules and support daily office operations in a dynamic environment.
- Company: Join a global manufacturing leader in chemical analysis and scientific equipment.
- Benefits: Competitive salary, superannuation, and opportunities for professional growth.
- Other info: Full-time, Monday to Friday role based in Mitcham, Melbourne.
- Why this job: Make a real impact while enjoying a varied role in a supportive team.
- Qualifications: Experience in office administration and strong organisational skills required.
The predicted salary is between 60000 - 75000 $ per year.
We are partnering with a well-established global manufacturing company specialising in chemical analysis and scientific equipment. With a strong presence across Australia and New Zealand, our client is seeking a highly organised, proactive and customer-focused Service Coordinator & Office Administrator to join their team in Mitcham, Melbourne. This is an excellent opportunity for someone who enjoys coordinating people, managing schedules and keeping day-to-day operations running smoothly. You will be the go-to person for service coordination and general office administration.
This is a varied, hands-on position where no two days are the same. You will play a key role in supporting the field service team while ensuring the smooth running of daily office operations.
Key Responsibilities:
- Coordinate and schedule field service engineers for customer installations, maintenance and service jobs.
- Manage service bookings, appointments and scheduling requirements.
- Liaise with customers, service engineers and internal teams to ensure efficient service delivery.
- Assist with equipment deliveries, dispatch and logistics coordination.
- Maintain accurate service records, documentation and administrative systems.
- Provide general office administration and operational support.
- Assist with new employee onboarding and office requirements.
- Respond to customer enquiries professionally and efficiently.
- Support the wider team with day-to-day administrative tasks as required.
About You
We are looking for a reliable, organised and proactive office allrounder who enjoys variety, takes ownership of their work and thrives in a collaborative environment. To be successful, you will bring:
- Previous experience in service coordination, scheduling, office administration or a similar role.
- Excellent organisational and time management skills with strong attention to detail.
- Confident communication and customer service skills.
- Proficiency in Microsoft Office Suite.
- Ability to manage multiple priorities and meet deadlines.
- A positive, can-do attitude with a willingness to support the wider team.
- Ability to work independently while being a strong team player.
What's on Offer?
Competitive salary of $60,000–$75,000 + Super, depending on experience. Monday to Friday, full-time office-based position in Mitcham, Melbourne. Join a reputable global organisation with an established presence across Australia and New Zealand. Supportive and collaborative team environment. Opportunities for professional development and long-term career growth. A varied role where you can make a genuine contribution to the business.
Service Administrator in Melbourne employer: Exclusive Talent
Join a dynamic and established organisation in the FMCG sector, located in the vibrant suburb of Richmond, Melbourne, where you will enjoy a hybrid work environment that promotes work-life balance with 2-3 days from home. With competitive remuneration including a generous car allowance, substantial bonuses, and five weeks of annual leave, this role offers not just a job but a pathway to professional growth and development within a supportive culture that values collaboration and innovation. You'll have the opportunity to build strong relationships with key stakeholders while contributing to strategic initiatives that drive business success.
