About the role
Join a large Queensland Government program as a Senior Business Officer, leading discovery and shaping a practical future-state roadmap for systems and service capability.
Key Responsibilities
- Lead a current-state assessment (processes, reporting, risks, opportunities) and recommend improvements.
- Capture and document business & solution requirements, including process maps and operating models.
- Run stakeholder workshops and consultations across government/non-government groups.
- Complete market scan + gap/fit analysis to assess best-of-breed options.
- Prepare executive-ready outputs (options papers, decision papers, presentations) for governance.
Highly desirable criteria
- Strong track record producing high-quality executive documentation and board-ready recommendations.
- Confident communicator who can facilitate, influence and negotiate with senior stakeholders.
- Experience delivering in structured programs, ideally using Agile methods.
Desirable criteria
- Government and/or human services delivery experience.
- Exposure to Dynamics 365 and complex integration landscapes.
- Experience using Azure DevOps to support delivery planning and tracking.
- Experience working in environments with high information security requirements.
Skills and experience
- End-to-end BA capability
- Workshop facilitation, stakeholder management and clear written communication.
- Able to translate complexity into practical, decision-ready advice.
- Comfortable working to deadlines and governance checkpoints.
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Senior Business Officer in Brisbane employer: Exclaim IT
Join a leading government organisation that prioritises digital transformation and technological excellence, offering a collaborative work culture where your contributions as an IT Release Manager will directly impact critical systems and applications. With a strong focus on employee growth, you will have access to professional development opportunities and the chance to work within a highly regulated environment that values innovation and strategic thinking. Enjoy the unique advantage of contributing to meaningful projects that enhance public services while being part of a supportive team dedicated to achieving excellence.
