At a Glance
- Tasks: Lead service delivery and manage a growing team in an AI-driven environment.
- Company: Excellence IT, a forward-thinking MSP based in Melbourne.
- Benefits: Competitive salary, career growth opportunities, and a genuine pathway to ownership.
- Other info: Dynamic work environment with innovative tools and processes.
- Why this job: Join a leadership team and make a real impact in the tech industry.
- Qualifications: Experience in service delivery management and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Excellence IT, a Melbourne MSP, seeks a Service Delivery Manager to join the leadership team.
You’ll own service delivery across Managed Services and projects, lead a five-person team with plans to grow to ten, and keep the queue clean while improving processes with an AI layer.
You’ll work from Scoresby and use tools like Kaseya, Autotask, Datto RMM, and IT Glue to drive efficiency. A genuine seat at the table and pathway to ownership are offered.
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Senior Service Delivery Manager in Melbourne employer: Excellenceit
At Excellence IT, we pride ourselves on being more than just a workplace; we're a community that values growth, accountability, and genuine collaboration. As a Service Delivery Manager in our Scoresby office, you'll enjoy a supportive work culture that prioritises people and outcomes over busy schedules, alongside opportunities for personal and professional development. With a clear pathway to ownership and the chance to shape the future of our services, this is an exciting opportunity for those looking to make a meaningful impact in a dynamic environment.
