Archerfield, QLD | $36.39 per hour + super
Monday: 9:00am-5:00pm
Tuesday to Friday: 8:00am-4:00pm
Microsoft Dynamics 365 experience preferred, but not essential
About the opportunity
Excel Recruitment is seeking an organised, customer-focused Service Centre Coordinator to join our client, an established provider of positioning and automation technology in Archerfield.
This varied role combines front-counter customer service, administration and service coordination. You'll support customers and technicians to keep repairs, bookings and day-to-day service centre operations running smoothly.
Your responsibilities
- Welcome customers and respond to enquiries at the front counter and over the phone.
- Book in customer repairs and internal service jobs.
- Coordinate technician workflows and keep customers updated on repair progress.
- Prepare service and sales quotations, invoices and supporting documentation.
- Maintain accurate customer, product and service records.
- Assist with spare parts, stock transfers and inventory replenishment.
- Coordinate repair collections and returns.
- Support showroom sales and assist with rental enquiries.
What you'll bring
- Experience in customer service, administration or service coordination.
- Strong communication skills and a professional, friendly manner.
- Excellent organization, attention to detail and the ability to manage competing priorities.
- Confidence using computer systems and maintaining accurate records.
- A practical approach to problem-solving and a willingness to learn.
- The ability to work independently and collaboratively with a team.
Experience with Microsoft Dynamics 365 will be highly regarded, but is not mandatory.
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Service Centre Coordinator in Brisbane employer: Excel Recruitment
Join a well-established organisation in Blacktown as a Warehouse, Despatch & Scheduling Supervisor, where you will thrive in a supportive work culture that values leadership and teamwork. Enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact on operational efficiency while ensuring a safe and organised warehouse environment. This role not only offers stability but also the chance to develop your skills in a dynamic setting, making it an excellent choice for those seeking rewarding employment.
