EWON is inviting expressions of interest for an Early Resolution Officer to join the Dispute Resolution Team on a part-time 12-month fixed-term contract, with potential to become permanent. You will respond to new complaints by phone and email, assess jurisdiction, and guide consumers through the complaints process.
This role suits someone who is calm, resilient, organised and able to work efficiently in a high-volume environment while delivering clear information and fair, impartial service.
