EWON is inviting expressions of interest for an Early Resolution Officer to join the Dispute Resolution Team on a part-time 12-month fixed-term contract, with potential to become permanent. You will respond to new complaints by phone and email, assess jurisdiction, and guide consumers through the complaints process.
This role suits someone who is calm, resilient, organised and able to work efficiently in a high-volume environment while delivering clear information and fair, impartial service.
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Dispute Resolution Specialist - Early Resolution Part-Time employer: EWON
EWON offers a supportive work environment where employees can develop their skills in dispute resolution. The company values calmness, resilience, and organization, making it an ideal place for those who thrive in high-volume settings. With opportunities for part-time roles that may lead to permanent positions, EWON promotes professional growth and stability.
