At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/check-out experience.
- Company: Join Rydges, part of EVT, with a focus on local hospitality.
- Benefits: 50% off dining and stays, $2 movie tickets, and rapid career growth.
- Other info: Inclusive culture with endless career paths across hotels and entertainment.
- Why this job: Make every guest's stay memorable while building your career.
- Qualifications: Strong customer service skills and a willingness to learn.
The predicted salary is between 15.3 - 18.7 $ per hour.
Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels.
We’re not just in the neighbourhood, we’re part of it.
Every hotel is designed for ease, connection and quality.
From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service.
Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new.
Join us to help make every moment memorable.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, Ly Lo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Once you’re in, there’s no limits on where your career could take you.
Key Responsibilities
- Welcome guests warmly and ensure smooth check-in/check-out
- Respond promptly to guest needs and special requests
- Co-ordinate with housekeeping and maintenance for room readiness
- Manage reservations and daily guest transactions accurately
- Provide information about hotel services and local attractions
- Maintain a clean, safe, and professional front desk environment
- Participate in training and team meetings
What You’ll Bring
- Strong customer service and communication skills
- Familiarity with hotel systems and procedures
- Ability to collaborate across departments
- Detail-oriented and accurate in transactions
- Adaptable and open to continuous learning
- Knowledge of WH&S and operational policies
How You Work
- Daymaker ethos — no one’s too big for the small things.
- Inclusive leader — values diverse perspectives; builds belonging.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, Ly Lo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.
Join and make a positive impact on our people, communities, and environment every day.
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Guest Service Agent employer: EVT Limited
At EVT Connect Hospitality, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and excellence. As a Senior Sommelier, you will not only lead our esteemed wine program but also enjoy opportunities for professional growth and development in a dynamic environment located in the heart of the city. With a commitment to exceptional guest experiences and a supportive team atmosphere, we offer a rewarding career path for passionate hospitality professionals.
