At a Glance
- Tasks: Lead teams to create unforgettable guest experiences in a fast-paced cinema environment.
- Company: Join Event Cinemas, a top entertainment brand in Queensland.
- Benefits: Flexible part-time or full-time roles with career development opportunities.
- Other info: Enjoy a vibrant work culture with no two days the same!
- Why this job: Be part of a dynamic team and make every movie moment special.
- Qualifications: Experience in hospitality or retail, strong leadership and communication skills.
The predicted salary is between 47250 - 57750 $ per year.
- Duty Manager | Retail Manager - Event Cinemas Carindale
- Permanent Part-Time or Full-Time Opportunity for the Right Candidate
- Event Cinemas Carindale
- Permanent Part-Time or Full-Time Opportunity for the Right Candidate
About the Role
At Event Cinemas, great experiences start long before the movie does.
As our
Duty Manager | Retail Manager (Cinema Worker Level 5) , you'll lead the teams behind some of the most important moments in our guest journey, from tickets and popcorn to guest service, presentation and cinema operations.
You'll oversee the day-to-day running of our retail and front-of-house areas, drive operational excellence, and develop a high-performing team that delivers exceptional experiences for every guest, every visit.
This is a hands-on leadership role suited to someone who thrives in a fast-paced environment, loves developing people, and isn't afraid to roll up their sleeves and lead from the front.
- What You'll Be Responsible For
- Guest Experience
- Champion exceptional guest service across all Front of House and Food & Beverage areas.
- Create a welcoming, energetic and guest-focused environment.
- Respond to guest feedback and resolve issues with confidence and professionalism.
- Ensure presentation standards are consistently maintained across all guest-facing areas.
- Leadership & Team Development
- Lead, coach and develop Front of House and Food & Beverage team members.
- Build a positive, accountable and high-performing team culture.
- Support recruitment, onboarding and ongoing training.
- Provide clear direction and leadership during shifts while recognising and celebrating great performance.
- Operations
- Oversee the daily operation of Scoop Alley, Confection, Box Office and Floor teams.
- Ensure food safety, stock control, cash handling and compliance standards are maintained.
- Monitor productivity, identify opportunities for improvement and ensure smooth execution of daily operations.
- Support campaigns, blockbuster openings, promotions and events.
- Assist with rostering, administration and inventory management.
- Commercial Performance
- Drive sales through strong product knowledge, upselling and team engagement.
- Support the achievement of revenue, payroll and cost targets.
- Monitor stock levels, wastage and inventory accuracy.
- Ensure operational and financial procedures are followed correctly.
What We're Looking For
We're looking for someone who is passionate about hospitality, guest service and leading great teams.
You'll ideally bring
- Leadership experience in hospitality, food & beverage, retail, entertainment or customer service.
- Strong communication and relationship-building skills.
- A hands-on leadership style and willingness to jump in wherever needed.
- Excellent organisational and decision-making abilities.
- Strong commercial awareness and attention to detail.
- RSA and First Aid qualifications (or willingness to obtain).
- A positive attitude, strong work ethic and a passion for developing people.
Why Join Event Cinemas Carindale?
No two days are the same.
One minute you'll be supporting a busy candy bar rush, the next you'll be coaching a team member, preparing for a blockbuster opening or helping deliver an unforgettable guest experience for hundreds of movie lovers.
You'll be joining a passionate leadership team, working in one of Queensland's leading cinema locations, with opportunities to develop your career within one of Australia's most recognised entertainment brands.
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Duty Manager – Retail Manager in Brisbane employer: EVT Limited
At EVT Connect Hospitality, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and excellence. As a Senior Sommelier, you will not only lead our esteemed wine program but also enjoy opportunities for professional growth and development in a dynamic environment located in the heart of the city. With a commitment to exceptional guest experiences and a supportive team atmosphere, we offer a rewarding career path for passionate hospitality professionals.
