Duty Manager – Rydges Sydney Airport
Join EVT – Entertainment, Ventures, Travel (EVT) and become a key part of our hotel operations team at Rydges Sydney Airport.
Pay Range
Base pay: AUD $79,589.29 per year (pay is based on skills and experience).
About EVT
EVT is a market‐leading experience creator with over 140 entertainment venues, 150 award‐winning restaurants and bars, and 80+ hotels including QT, Rydges, Atura, LyLo, Independent Collection, and Thredbo.
About Rydges
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts offers a diverse range of elevated city, suburban and resort‐style hotels, delivering a local, comfortable experience for all guests.
About the Role
Duty Manager – you will lead the Front Office team, managing daily hotel operations in the absence of the Hotel Manager, ensuring smooth service delivery, guest satisfaction, security, and profitability.
Skills & Experience
- 2‐3 years in a duty manager or similar role within a branded or independent hotel.
- Ability to lead hotel operations independently, ensuring professional service delivery.
- Strong understanding of Front Office operations: rostering, guest arrivals/departures, team coordination.
- Experience managing hotel security, guest complaints and incident reporting.
- Proficiency in rate management and revenue maximisation through collaboration with key departments.
- Excellent communication and interpersonal skills fostering positive relationships.
- Promotion of hotel features and services, cultivating a strong sales culture.
- Commitment to high service standards and brand values.
- WH&S compliance, crisis management and safeguarding hotel assets.
Key Accountabilities
- Lead and oversee hotel operations during shifts.
- Support and supervise Front Office operations, ensuring staff presentation and standards.
- Maintain guest satisfaction, resolving issues and promoting a welcoming culture.
- Monitor hotel security and safety procedures, ensuring WH&S compliance.
- Drive occupancy and revenue by supporting rate‐management strategies.
- Communicate across departments for operational efficiency.
- Assist with rostering, staffing and cost control to meet targets.
Benefits & Perks
- Team member discounts from day one.
- 50% off stays at EVT hotels.
- $2 movie tickets and discounts on Moonlight, Gold Class, Candy Bar.
- Winter & summer savings at Thredbo.
- Career growth opportunities through EVT network.
- Community volunteering and charitable giving.
- Access to Australia and NZ's largest and most diverse experiences company.
Join the team and become an EVT experience creator, a Daymaker, and make a positive impact on our people, communities, and environment every day.
When you click apply, you'll be taken to our secure EVT careers portal powered by Dayforce.
Duty Manager - Rydges Sydney Airport in Bayside employer: EVT - Entertainment | Ventures | Travel
At EVT QT Melbourne, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a commitment to employee growth, we offer extensive career development opportunities across our diverse portfolio of hotels and entertainment venues. Enjoy unique perks like 50% off dining and stays, rapid career advancement, and a supportive environment where individuality is celebrated, making every day a chance to shine as a Daymaker.
Contact Details:
EVT - Entertainment | Ventures | Travel Recruitment Team
