At a Glance
- Tasks: Lead a dynamic team to ensure exceptional guest experiences and smooth hotel operations.
- Company: Join the Holiday Inn Express brand, known for smart and simple travel solutions.
- Benefits: Enjoy career growth, a supportive team environment, and the chance to work in a vibrant location.
- Other info: Flexible hours with opportunities to support other properties and grow within a global brand.
- Why this job: Make a real impact on guests' stays while developing your leadership skills.
- Qualifications: Customer-focused mindset and problem-solving skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
At Holiday Inn Express®our purpose is to provide simple, smart travel.
That's where you come in.
When you're part of the Holiday Inn Express brand you're more than just a job title.
At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.
The Holiday Inn Express Melbourne Southbankfeatures 345well-designed rooms and is situated in Melbourne's premier culture destination.
Southbank is home to the National Gallery of Victoria, Melbourne Recital Centre, Arts Centre Melbourne, the Australian Centre for Contemporary Art, and more.
It’s also renowned for some of the city’s finest restaurants and has close proximity to the Crown Casino Melbourne and international sporting arenas.
We're looking for a Full Time Duty Manager, that is smart and considerate – those that have "nice person" written all over them.
We're after fast-thinking, customer focused problem solvers that take pride in creating and delivering great customer experiences.
This role will be working on a 7-day, 24-hour roster.
JOB OVERVIEW
As Duty Manager, you will drive the overall engagement and product quality of the operation by managing and coordinating activities to maximize performance, profitability and return on investment.
Create a positive and productive work environment, ensure superior guest service is delivered, providing direction to employees to complete their duties and ensure compliance with quality and brand standards.
You will adhere to the local government regulations concerning hotel emergency procedures, safety, and any other regulatory requirements and will implement policies, procedures and provide support on hotel operating systems.
As Duty Manager there is an expectation that you will be flexible to support other properties as required within your area, or by agreement in another State.
- Be Readywe know our guests want a smooth and hassle-free stay, one that doesn’t break their flow.
We are here to help them do this in simpler, smarter ways.
Keeping one step ahead so we’re always ready.
- Be Engagingour guests are more than a reservation, they deserve our care and attention. Which means real connections from real people, smart, warm, and purposeful.
- Be On It!We know what matters.
If any issues arise, we get right on it and resolve them quickly.
We look for opportunities to help our guests and we take them, the more we do this, the more they come back.
This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.
If this sounds like the perfect move for you, come, join us.
Interviews will be held for the right person as they apply. Please visit our website: https://www. proinvestgroup. com/ to learn more about us.
While all applications will be reviewed, only those who meet our criteria will be contacted.
The statements in this job description are intended to describe the essential nature and level of work being performed.
- They are not intended to be ALL responsibilities or qualifications of the job
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Duty Manager in Melbourne employer: EVT Connect Hospitality
At Hotel Indigo Brisbane City Centre, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our culinary team enjoys numerous benefits, including career growth opportunities within the Vista Hospitality Group, generous discounts on food, beverages, and accommodation, and a commitment to staff well-being through our EAP program. Join us in creating memorable dining experiences while working in a dynamic environment that values creativity and collaboration.
