Customer Support/Sales Assistant in Melbourne

Customer Support/Sales Assistant in Melbourne

Melbourne Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage orders, assist customers, and support sales processes in a dynamic environment.
  • Company: Join a leading engineering staffing provider with global reach.
  • Benefits: Full-time hours, career progression opportunities, and supportive team culture.
  • Other info: Exciting opportunity to work with a diverse team and grow your skills.
  • Why this job: Kickstart your career in sales while gaining valuable customer service experience.
  • Qualifications: 1-2 years in customer service or administration; strong communication skills.

The predicted salary is between 47250 - 57750 $ per year.

  • Based in the Western suburbs of Melbourne
  • Seeking a self-motivated
  • Sales Assistant to join the team
  • Fulltime hours, normal business hours
  • Opportunity to progress into a Sales career pathway

Duties include, but not limited to

  • Manage order to delivery for both sales and purchase orders
  • Process sales orders, issue confirmation to customers
  • Forecast and generate purchase orders
  • Prepare order and shipping documents, circulate as necessary
  • Freight management, including request quotations, process bookings and delivery tracking
  • Assist with enquiries, phone calls and emails, parcel delivery/pickup and maintain updated customer and supplier details
  • Preparation of samples and documentation to customers (national and international)
  • Monitor customer orders to meet expected delivery schedules, liaising with the production team for order fulfilment.
  • Generate monthly sales reports
  • Order and keep organised sample stock and ingredients
  • Assist with maintenance of R&D records, Office 365 and company files

Skills/experience

  • Minimum 1-2 years experience in Customer Service, Administration or similar
  • Prior experience using Microsoft Office Suite
  • Knowledge of GMP and HACCP (highly advantageous)
  • Strong written and oral communication skills
  • Quick learner, proactive and organised with high attention to detail

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide.

With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed.

We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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Customer Support/Sales Assistant in Melbourne employer: Evolve Scientific

Join a leading pharmaceutical company in the Southeast suburbs of Melbourne, where you will be part of a dynamic team dedicated to quality and compliance. With a strong focus on employee development and a culture that promotes continuous improvement, this role offers meaningful opportunities for growth in a supportive environment. Enjoy the benefits of full-time hours, a collaborative work culture, and the chance to make a significant impact in the pharmaceutical industry.

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Contact Details:

Evolve Scientific Recruitment Team

We think you need these skills to ace Customer Support/Sales Assistant in Melbourne

Customer Service
Sales Order Processing
Order Management
Freight Management
Communication Skills
Attention to Detail
Microsoft Office Suite