EVOCA Group is a leading multinational company in the out-of-home coffee machine sector, providing comprehensive range of coffee machines and payment solutions for the Vending, HoReCa and the Office Coffee Services markets. The company is also a world leader in the production of automatic snack and beverage vending equipment.
We provide business-to-business after-sales and technical support worldwide for our made in Italy products, through a network of distributors and branches across the globe.
About the role
We are currently seeking a dedicated and enthusiastic professional to join our dynamic team in Sydney.
The position will provide you with great exposure to a range of functions including customer service and office administration.
This is a min 30hrs to max 37.5hrs per week position for our Sydney office, Mon-Fri, to start as soon as possible.
Working closely with the rest of the team, you will:
- Manage stock levels, stock orders and local dispatch of coffee/vending machines and spare parts;
- Perform general office administration tasks, including invoicing;
- Support ongoing relation with customers, presence at trade shows, promotional materials.
Examples of duties:
- Manage enquiries and orders of equipment, parts and accessories;
- Manage logistics aspect of local stock out-bound (to customer);
- Manage customer service enquiries and communication with clients;
- Manage and monitor internal stock level (equipment, parts and accessories);
- Manage and coordinate service requests;
- Keep internal files and inventory up-to-date;
- Arrange airfreight and seafreight part orders with HO;
- Manage presence and promotion at exhibitions / trade shows;
- Create promotional materials (eg: brochures, product profile, etc...)
- Manage invoicing to customers (eg: proforma, tax invoice, refund/credit)
- Maintain office environment in good shape;
- Manage suppliers and contractors (energy supplier, IT, cleaners, fire / safety inspection etc...)
Skills and Expertise
You have had preferably customer service/logistics experience, but you are also keen to grow with the business and learn new skills along the way.
To be considered for this position you must have a positive attitude to work, excellent administration and communication skills, and fluent English - verbal and written skills (good Italian verbal and written skills will be a plus), exceptional attention to details and ability to prioritize.
- Proactive attitude, self-motivated with strong problem solving ability
- High attention to details
- High level of interpersonal and customer service skills
- Proven experience in working and managing projects and deadlines autonomously
- Proven ability to multi task
- Ability to work in both a team environment and autonomously
- Reliable and punctual
- Proficient skills in Microsoft Office & Excel (intermediate proficiency in Microsoft excel formulas is required)
- Fluent English - verbal and written skills
- Experience in a similar role is preferable
Benefit and Culture
Bring your skills to the Team. This will be a rare opportunity to make a tangible impact within our organization, while gaining valuable global professional experience. It is a great working environment, with career development potential.
Our Sydney office is conveniently located in Alexandria, trendy area minutes away from Sydney CBD. It is close to public transportation and close-by parking available.
Notes
- Only shortlisted candidates will be contacted.
- Please advise current visa details if you are on a visa, otherwise please state in your CV that you have permanent working rights in Australia.
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Operations Support in Sydney employer: EVOCA AUSTRALIA PTY LTD
Evoca Group is an exceptional employer that offers a dynamic work environment where your passion for coffee and technical skills can flourish. With a commitment to employee growth, you will benefit from on-the-job training and the opportunity to work within a respected multinational company, all while enjoying a competitive salary and a fully serviced company car. Join a dedicated team that values professionalism and fosters a culture of respect and collaboration in the thriving coffee and vending machine sector.
