At a Glance
- Tasks: Provide warm, evidence-based customer support and help clients choose skincare routines.
- Company: Evidence Skincare, a leading skincare brand in Australia.
- Benefits: Flexible hours, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team focused on customer satisfaction and innovation.
- Why this job: Make a real difference in customers' skincare journeys while working with a passionate team.
- Qualifications: Strong communication skills and a passion for skincare.
The predicted salary is between 63000 - 77000 $ per year.
Evidence Skincare in Australia is seeking a customer service specialist to respond to emails and messages with warmth, clarity, and evidence-based guidance.
You will help customers choose and adjust routines with support from our clinical team and existing protocols.
You’ll proactively follow up after purchase, flag recurring issues, identify hero customers for testimonials, and work with marketing to keep the wall of proof fresh across the website, emails and social channels.
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Evidence-Based CX & Proof Coordinator in Sydney employer: Evidence Skincare
At ESK, we believe in fostering a supportive and dynamic work environment where our Customer Care & Proof Coordinator can thrive. With a strong emphasis on employee growth, we offer opportunities for professional development while championing honesty and integrity in skincare marketing. Located in Australia, our team enjoys a collaborative culture that values clear communication and genuine customer connections, making it an ideal place for those passionate about making a meaningful impact.
