At a Glance
- Tasks: Guide new members through onboarding and ensure a smooth activation journey.
- Company: Everlab, a pioneer in preventive health with a focus on member success.
- Benefits: Hybrid work model, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with a mix of member interactions and operational tasks.
- Why this job: Be part of a mission to revolutionise health and make a real difference.
- Qualifications: Strong communication skills and a passion for customer success.
The predicted salary is between 63000 - 77000 $ per year.
Everlab is building the future of preventive health.
This role sits at the intersection of sales, customer success and support within the Customer Success and Revenue Operations team.
You’ll guide prospective members through onboarding, resolve blockers, and ensure a smooth journey from consult to activation on a hybrid basis in Sydney or Melbourne.
Initially the focus is 80% member conversations via phone/Meet and 20% revenue operations tasks, with three days in the office.
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Onboarding & Member Success Specialist in Sydney employer: Everlab
Everlab is an exceptional employer that prioritises meaningful work in the preventive health sector, offering a hybrid work model based in Sydney or Melbourne. With a strong focus on employee growth, you will have access to the Everlab health program and an Employee Share Option Plan, fostering a culture of collaboration and shared success among a dedicated team. Join us to make a real impact while enjoying work-life flexibility and the opportunity to develop your skills in a supportive environment.
