At a Glance
- Tasks: Coordinate event staff, manage operations, and ensure smooth attendee experiences.
- Company: Join Fever, the leading tech platform for culture and live entertainment.
- Benefits: Enjoy 40% off events, private health insurance, and growth opportunities.
- Other info: Work in a vibrant environment with a young, international team.
- Why this job: Be part of a dynamic team shaping the future of entertainment.
- Qualifications: Fluent in English with strong communication and organisational skills.
The predicted salary is between 40500 - 49500 $ per year.
Job Description
- Coordinate and manage on-site event staff; ensuring each staff member is trained in their duties whether it is validating tickets, guaranteeing all staff goes through Fever policies.
• Operations of the events
- Inventories: manage and control all devices used in the event (PDAs, computers, POS etc)
- Validation: control the validation system and devices (Fever Partners App)
- Flow: control flow of people throughout the entire experience avoiding bottlenecks, crowding and controlling queues
- Onsite payment devices and accounts - F&B/Merch
- Handle onsite customer complaints, provide appropriate solutions and alternatives within the time limits.
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Daily reporting to Fever Managers about the status of the event; including both the pre and post event findings and feedback, onsite incidences etc
- Point of contact between partner/production/onsite staff and Fever.
The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture, Brand and Policies.
About the Employer
We're Fever, the world's leading tech platform for culture and live entertainment.
Our mission?
To democratize access to culture and entertainment.
With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results?
We've teamed up with major industry leaders like Netflix, F.
Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors!
Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let's discuss this role and what you will do to help achieve Fever's mission.
- About the Candidate
- Fluency in English
- Excellent face-to-face communication skills
- Highly organized and efficient; time management skills are key
- A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
- Willing to learn from mistakes and give feedback on ways of improving the experiences
- Collaborative approach and willing to get hands dirty and work on all required events tasks
- Be decisive and organized
- Love being part of a dynamic team in a growing company
Work Environment
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Private Health insurance
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work on!
- #J-18808-Ljbffr
Onsite Coordinator in Melbourne employer: Everi Pty
QT Melbourne is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about delivering unique event experiences. With a focus on employee growth and development, team members are encouraged to thrive in a fast-paced environment while enjoying the benefits of working in a vibrant theatre district. Join us to be part of a collaborative team that values creativity and excellence in every event we host.
