Food & Beverage Attendant - Conference & Events Resort

• Gold Coast | RACV Royal Pines Resort | Casual 3+ shifts week
• Generous employee benefits & discounts on RACV products & 10 resorts
• Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you passionate about hospitality and thrive in a fast paced hotel environment? Do you enjoy working in a vibrant team, providing exceptional service with a smile? We are seeking skilled Food & Beverage Attendants who are baristas, bar tenders and table service wait staff, to join our professional conference & events team.

RACV Royal Pines Resort is one of Australia's leading resorts in conference and events, hosting sporting groups, themed gala events and weddings. Our team deliver a high standard of customer service to guests with a friendly, positive ‘can do' attitude and a helpful approach.

This could be just the right role for you?

In this role, you'll have the opportunity to experience working large and small conferences & events. You will be flexible, showcasing your customer service skill set, working behind the bar, waiting tables, pouring drinks or making coffees. Your key responsibilities include:

• Greet & interact with guests
• Table service - take orders, plate drop/clear and beverage service - wine, beer & spirit knowledge & service
• Bar - set up, service & pack down
• Barista - coffee making & machine operation
• Set and clear tables
• Menu knowledge & explanation
• POS and cash handling

What you'll need to be successful

• Availability & flexibility to work 3+ shifts per week on a rotating roster. Shift times range between 5am - midnight/2am (depending on the event), including weekdays, evenings, weekends & public holidays
• Previous food & beverage experience in a 4-5 star hotel/resort or similar customer service environment
• RSA Certificate, essential
• Table service - order taking, waitering skills in a la carte, alternate drop, set menu, buffet etc
• Barista - coffee making skills & experience
• Bar - beverage knowledge & experience pouring wine, beer & mixing drinks
• Ability to carry 3 plates and a tray of drinks for table service
• Strong verbal communication skills, including the ability to interact with guests well and to clearly explain food & beverage menus
• POS experience
• Work well in a team environment & can follow direction
• Passion for the hospitality industry & a desire to deliver 5 star customer service
• Excellent personal presentation

We are Offering

• Casual 3+ shifts week
• Competitive hourly rate + penalties evenings, weekends & public holidays + 12% super
• Generous employee benefits & discounts on RACV products & resorts
• Employee of the month award & recognition programs - great team culture & values led company
• Training and professional development for career growth opportunities
• Laundered uniform
• Complimentary parking onsite