At a Glance
- Tasks: Lead daily operations, deliver exceptional guest experiences, and motivate the front-of-house team.
- Company: Mango Hill Tavern, a vibrant venue loved by locals.
- Benefits: Competitive salary, ongoing leadership development, and staff discounts.
- Other info: Opportunities for career progression across 200+ venues in Australia & NZ.
- Why this job: Join a dynamic team and grow your hospitality career in a fun environment.
- Qualifications: Passion for hospitality, previous leadership experience, and strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Job Description
Mango Hill Tavern is looking for an enthusiastic and hands-on Duty Manager to join our leadership team.
Located in the heart of Mango Hill, our recently renovated venue is a favourite with locals, featuring a vibrant bistro, spacious sports bar, gaming room, sweeping alfresco deck, family-friendly play area and a thriving functions business.
With live entertainment, major sporting events and private functions, no two days are the same.
If you're passionate about hospitality, love leading from the front and thrive in a fast-paced environment, we'd love to hear from you.
- What You'll Be Doing
- Leading day-to-day venue operations across food, beverage, gaming and functions.
- Delivering exceptional guest experiences and maintaining high service standards.
- Coaching, developing and motivating the front-of-house team.
- Supporting labour management, venue presentation and operational compliance.
- Managing bookings, private functions and key trading periods.
- Handling customer enquiries and resolving issues professionally.
- Assisting with cash management, revenue reporting and end-of-day reconciliation.
- Working closely with the Venue Manager to drive operational success.
- About the Candidate
- A genuine passion for hospitality and a commitment to building a long-term career.
- Previous experience in a Duty Manager or similar leadership role.
- Strong food, beverage and functions experience.
- Excellent communication skills with the ability to lead and inspire a team.
- Sound understanding of cash handling, revenue reporting and venue operations.
- Strong problem-solving skills and confidence in resolving guest concerns.
- Effective labour management and rostering experience.
- Proficient computer skills.
- Current RSA & RSG certificates (RMLV highly regarded or willingness to obtain).
Work Environment
- Competitive salary package.
- Ongoing leadership development through our Ad Van Ce Career Program.
- Career progression across 200+ venues throughout Australia & New Zealand.
- Staff discounts across Australian Venue Co venues.
- A supportive team culture with genuine opportunities to grow your hospitality career.
- #J-18808-Ljbffr
Duty Manager in Caboolture employer: Everi Pty
QT Melbourne is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about delivering unique event experiences. With a focus on employee growth and development, team members are encouraged to thrive in a fast-paced environment while enjoying the benefits of working in a vibrant theatre district. Join us to be part of a collaborative team that values creativity and excellence in every event we host.
