Vehicle Service Agent

Vehicle Service Agent

Part-Time 15.3 - 18.7 $ / hour (est.) On-site
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At a Glance

  • Tasks: Deliver top-notch customer service and maintain vehicle standards in a fast-paced environment.
  • Company: Join Europcar, a global leader in mobility services with a vibrant team culture.
  • Benefits: Enjoy competitive pay, performance incentives, and exclusive employee discounts.
  • Other info: Flexible shifts available, including weekends and public holidays.
  • Why this job: Be part of a dynamic team that values your growth and offers career development opportunities.
  • Qualifications: Must have a valid driver's licence, computer skills, and a positive attitude.

The predicted salary is between 15.3 - 18.7 $ per hour.

Are you a passionate individual with excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a motivated and customer-oriented Vehicle Service Agent to join our Cairns City team on a part-time basis.

Why join Europcar?

  • Competitive hourly rate + shift loadings
  • Boost your income with our performance-based incentive program
  • Six weeks' employer-paid parental leave (in addition to government entitlements)
  • Ongoing training and career development opportunities
  • Global brand opportunities across AU/NZ and beyond
  • Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
  • Access same-day pay through our financial wellbeing partner
  • Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
  • 24/7 wellbeing support via EAP and the Calm App

Some of the key responsibilities include:

  • Ensuring that a high standard of customer satisfaction is achieved
  • Cleaning vehicles
  • Checking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintained
  • Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicle
  • Refueling company vehicles as required
  • Driving vehicles between locations

To be considered, you should possess:

  • Computer literacy skills required
  • The ability to work alone and as part of a team
  • Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
  • Valid Australian driver's licence with a clean driving record
  • Current and ongoing Australian work rights
  • A positive can-do attitude!

Vehicle Service Agent employer: Europcar

Europcar Australia is an exceptional employer, offering a dynamic work environment in Tullamarine, Victoria, where innovation and collaboration thrive. Employees benefit from ongoing training, generous parental leave, and access to exclusive discounts and travel perks, all while being part of a global brand committed to sustainable mobility solutions. With a strong focus on employee wellbeing and career development, Europcar fosters a culture that values growth and satisfaction, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Europcar Recruitment Team

We think you need these skills to ace Vehicle Service Agent

Customer Service Skills
Attention to Detail
Vehicle Maintenance Knowledge
Computer Literacy
Teamwork
Flexibility
Valid Australian Driver's Licence