## **Job Description**Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Darwin Airport & City team on a casual basis!## **Why join Europcar?*** Competitive hourly rate + casual loadings + uncapped incentives* Boost your income with our performance-based incentive program* Ongoing training and career development opportunities* Global brand opportunities across AU/NZ and beyond* Proudly ranked in the Top 30 of the 2025 GoodCompany Awards* Access same-day pay through our financial wellbeing partner* Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)* 24/7 wellbeing support via EAP and the Calm App**Some of the key responsibilities include:*** Greet and assist customers in renting vehicles as based on their preferences and needs* Process rental agreements accurately and efficiently* Promote and upsell additional products and services* Address customer inquires and concerns promptly and professionally, with a service first approach* Achieve or exceed individual and team sales targets* Inspect vehicles before and after rental periods, noting any damages* Maintain knowledge of current promotions, services, and products to assist with sales efforts* Build strong customer relationships to encourage repeat business and referrals* Detailing and cleaning vehicles to business quality standards* Refuel and transport vehicles## **To be considered, you should possess:*** Previous experience in sales, customer service or retail* Car rental experience is highly desirable* Excellent communication and interpersonal skills, with a customer-first mindset* Confident using computer systems and technology* Ability to work efficiently in a fast-paced, high-pressure environment* Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays* Valid Australian driver's license with a clean driving record* Full working rights in Australia (current and ongoing)* A positive, proactive and team-oriented attitude!
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Conseiller Commercial in Darwin employer: Europcar
Europcar Australia is an exceptional employer, offering a dynamic work environment in Tullamarine, Victoria, where innovation and collaboration thrive. Employees benefit from ongoing training, generous parental leave, and access to exclusive discounts and travel perks, all while being part of a global brand committed to sustainable mobility solutions. With a strong focus on employee wellbeing and career development, Europcar fosters a culture that values growth and satisfaction, making it an ideal place for those seeking meaningful and rewarding employment.
