At a Glance
- Tasks: Ensure customer satisfaction and maintain vehicle standards in a fast-paced environment.
- Company: Join Europcar, a global leader in mobility services with a collaborative culture.
- Benefits: Competitive pay, performance incentives, parental leave, and exclusive employee discounts.
- Other info: Ongoing training and career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team making mobility easy and enjoyable for customers.
- Qualifications: Customer service skills, valid driver's licence, and flexibility for shift work.
The predicted salary is between 19.8 - 24.2 $ per hour.
Are you a passionate individual with excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a motivated and customer-oriented Vehicle Service Agent to join our Cairns City team on a part-time basis.
Competitive hourly rate + shift loadings
Boost your income with our performance-based incentive program
Six weeks' employer-paid parental leave (in addition to government entitlements)
Ongoing training and career development opportunities
Global brand opportunities across AU/NZ and beyond
Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
Access same-day pay through our financial wellbeing partner
Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
24/7 wellbeing support via EAP and the Calm App
Some of the key responsibilities include:
- Ensuring that a high standard of customer satisfaction is achieved
- Checking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintained
- Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicle
- Refueling company vehicles as required
- Driving vehicles between locations
To be considered, you should possess:
- The ability to work alone and as part of a team
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
- Valid Australian driver's licence with a clean driving record
- Current and ongoing Australian work rights
About Europcar Mobility Group: Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
Vehicle Service Agent employer: Europcar Mobility Group
Europcar Australia is an excellent employer, offering a dynamic work environment at our Head Office in Tullamarine, Victoria. We prioritise employee growth through continuous training and development opportunities, fostering a collaborative culture that encourages innovation and teamwork. With competitive benefits and a focus on achieving meaningful results, joining our Fleet team as a Remarketing Specialist means being part of a forward-thinking company that values your contributions and supports your career aspirations.
