We are a fast-growing FMCG company located inmajor Australian citiesspecializing in the importing and distribution of Asian food products to Australian and New Zealand markets. An opportunity exists in Western Sydney,for an experienced Sales Administratorto work in a fast-paced environment.
An exciting opportunity to join a fast-growing Asian food wholesale company. Be an integral part of our dynamic sales team
Responsibilities and Accountabilities
- Support Mainstream business service customer orders across multiple accounts in a complete and timely manner.
- Develop customers where appropriate under the guidance of account manager's and support the sales team to achieve team objectives.
Sales Order Management & Process Development:
- Management of customer orders per direction of sales management covering off: Woolworths, Coles, Costco, Endeavour, Independent accounts and others where required
- EDI implementation where possible for accounts of operation
- Develop best in class customer service for the account across the various channels under operation
- Work as a back-up for others in the team to support customer orders during annual leave or absences
Mainstream Business Administration and Reporting:
- Support ABM with ad-hoc reporting and analysis requirements during key times of the month – month end and budget builds.
- Collection of field sales information for the business communication and sharing (field photographs, competitor intelligence)
- Set up new accounts and business based on management direction
General:
- Maintain cleanliness, tidiness and general presentation of work area
- Assist with any ad hoc duties as directed by the Business Manager
- General timely reporting to Business Manager
General Administration:
- Performs clerical and administrative support duties for the department including filing, maintenance of records and files and other duties as required by the Manager
Skills Required (Experience with Microsoft Dynamics 365 is a plus):
- Driving license
- 2-3 years customer service experience;
- Proficient at using computers and the required applications, Excellent Excel Skills and working with customer EDI Systems.;
- Excellent verbal & written communication, negotiation skills, including rapport building;
- Strong time management and organisational skills;
- Effective problem solving skills with the capability of developing solutions to increase efficiency & improve service delivery to customers;
- Exceptional listening and customer service skills;
- Numerical and trade maths confident;
- Articulate, personable, friendly and a self-starter
Sales Administrator in Bankstown employer: Ettason
Join our dynamic team at a leading FMCG company in Sydney West, where we pride ourselves on fostering a collaborative and innovative work culture. As a Demand Coordinator, you'll benefit from ongoing professional development opportunities, a supportive environment that encourages creative problem-solving, and the chance to make a meaningful impact in the fast-paced world of Asian food distribution. With a focus on employee growth and a commitment to excellence, we offer a rewarding career path for those looking to thrive in the supply chain sector.
