At a Glance
- Tasks: Be the friendly face of our station, managing enquiries and supporting daily operations.
- Company: Join 3ZZZ, a vibrant multicultural community broadcasting station in Melbourne.
- Benefits: Gain valuable experience in administration while contributing to a meaningful cause.
- Other info: Opportunity to work in a dynamic environment with a passionate team.
- Why this job: Make a difference in the community by supporting diverse voices and cultures.
- Qualifications: Experience in admin or customer service, with strong communication and organisational skills.
The predicted salary is between 47250 - 57750 $ per year.
Ethnic Community Broadcasting Association Of Victoria Limited - Brunswick VIC
Reporting to the Station Manager, you'll be a welcoming first point of contact for members, volunteers and visitors.
You'll help keep records accurate, respond to enquiries and support the everyday administration that keeps the station running.
Key responsibilities
Managing reception, telephone and email enquiries.
Processing membership applications and renewals, maintaining records and coordinating reminders.
Processing payments through point of sale, EFTPOS and online systems, issuing receipts and checking transaction records.
Undertaking authorised electronic banking transactions in accordance with station procedures.
Liaising with the Bookkeeper about payment records and discrepancies.
Supporting Radiothon through pledge and donor records, donation processing and routine reports.
Preparing correspondence, membership reports and program group AGM notices.
Supporting meetings, office supplies, filing and general administration.
Helping check and transfer data, test administrative workflows and document procedures as our new business systems are introduced.
About you
Experience in administration, reception, customer service or membership administration.
A helpful, professional approach and clear written and verbal communication.
Strong organisational skills and the ability to manage interruptions and competing priorities.
Good numeracy, accuracy and attention to detail.
Confidence using office software, spreadsheets and databases, and learning new systems.
Discretion when handling payments and personal information.
The ability to work under general direction and contribute to a small team.
A commitment to multicultural community broadcasting and respectful engagement with people from diverse backgrounds.
The successful applicant must be able to obtain a satisfactory police check.
- Financial literacy, including an understanding of transactions, receipts and financial records.
- Experience in a not-for-profit, membership-based, volunteer or community organisation.
- Experience with Odoo, membership or customer relationship management systems, or point of sale systems.
- A qualification in business administration or a related discipline.
About us
3ZZZ gives Melbourne's multicultural communities a place to share their languages, news, music and culture.
Broadcasting on 92.3 FM, DAB+ and online, the station brings together hundreds of volunteer broadcasters and members.
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Business Administration Officer in Brunswick employer: Ethnic Community Broadcasting Association Of Victoria Limited
At the Ethnic Community Broadcasting Association of Victoria, we pride ourselves on fostering a vibrant and inclusive work environment that celebrates multiculturalism. As a Business Administration Officer in Brunswick, you'll enjoy a supportive culture that values your contributions, offers opportunities for professional growth, and allows you to make a meaningful impact within the community. With flexible working arrangements and a commitment to employee well-being, we ensure that our team thrives both personally and professionally.
Contact Details:
Ethnic Community Broadcasting Association Of Victoria Limited Recruitment Team
