Role: Operations Support - Marketplace ANZ
Location: Sydney, NSW (Hybrid)
Employment Type: 12-Month Contract
Experience Level: 3+ Years
Join a dynamic Marketplace Operations team supporting Australia and New Zealand, where you'll play a key role in improving marketplace performance, operational efficiency, and customer experience. This opportunity is ideal for analytical professionals who enjoy working with data, solving business challenges, and driving operational initiatives in a fast-paced environment.
Key Responsibilities
- Analyse large datasets to identify trends, performance gaps, and growth opportunities across marketplace operations.
- Develop actionable insights and recommendations to support business decisions.
- Design, implement, and monitor operational initiatives that improve supply, demand, pricing, and delivery performance.
- Own weekly and monthly reporting, dashboards, and marketplace health monitoring.
- Support quality improvement, fraud prevention, and operational excellence initiatives.
- Collaborate with cross-functional teams including Operations, Product, Data Science, and other stakeholders.
- Drive automation and process improvements using data, AI, and technology solutions.
Required Skills & Experience
- Minimum 3 years of experience in Operations, Business Analysis, Data Analysis, Marketplace Operations, or a related field.
- Strong analytical and problem-solving capabilities.
- Advanced proficiency in Excel or Google Sheets.
- Experience with SQL, Python, and/or data visualization tools such as Tableau.
- Strong project management and organizational skills.
- Excellent communication and stakeholder engagement abilities.
- Ability to thrive in a fast-paced, cross-functional environment.
Nice to Have
- Experience in marketplace, delivery, logistics, or supply-demand operations.
- Exposure to fraud, risk, trust & safety, or quality operations.
- Experience building dashboards and recurring reporting for senior stakeholders.
- Knowledge of AI and automation tools for process optimization.
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Operations Support – Marketplace ANZ in Sydney employer: eTeam
Join a leading global financial services firm as a Senior IntelliMatch Consultant, where you will have the opportunity to work on mission-critical reconciliation projects that drive operational excellence. Our collaborative and innovative work culture fosters professional growth, allowing you to mentor junior consultants while leading transformative initiatives in financial technology. With a focus on employee development and a commitment to excellence, we offer a rewarding environment for those looking to make a meaningful impact in the industry.
