Overview : Provide project development and support to core business support systems to ensure the successful delivery of projects. Analyse, investigate, build and test to resolve business requirements and processes.
Responsibilities:
- Manage and resolve tasks submitted through the business support ticketing system
- Undertake root cause analysis of issues and either manage the fix or the escalation
- Work as part of the development operations team, sharing knowledge and skills with colleagues
- Effective communication to the rest of the team
- Perform daily, weekly and monthly checks to ensure systems and processes are running as expected
Key aspects of the role
- Code and develop CRM/Billing applications. Ensure that these applications continue to provide the company's business critical processes in line with the business requirements.
- Resolve complex application queries and problems, demonstrating high standards of service and application specific knowledge to meet business needs to agreed performance levels.
- Analyse business requirements, application functionality and processes. Consult with subject matter experts in the provision of solutions in line with business requirements and agreed targets.
Knowledge & Experience Required
- Minimum 1 year's commercial experience within IT ideally in a Telco environment with an understanding of CRM/Billing systems
- Good analytical and problem-solving skills are essential
- Must possess a good understanding of Oracle, TFS, JIRA, Unit Testing, NET, C# and VB with the ability to read and understand complex code
Professional Skills
- Preferably tertiary qualification in a related discipline.
.NET Developers in Sydney employer: eTeam
Join a leading global financial services firm as a Senior IntelliMatch Consultant, where you will have the opportunity to work on mission-critical reconciliation projects that drive operational excellence. Our collaborative and innovative work culture fosters professional growth, allowing you to mentor junior consultants while leading transformative initiatives in financial technology. With a focus on employee development and a commitment to excellence, we offer a rewarding environment for those looking to make a meaningful impact in the industry.
