- Engage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverables
- Work collaboratively in a team of business analysts on system requirements, use-cases and solution design documents for B2C Services provisioning OSS Solution Lead requirements/design deliverables review and signoff process with customer
- Analyse customer's business processes and network topology
- Prepare gap analyses, citing differences in customer requirements and product functionality
- Perform product demonstrations as necessary to introduce the customer to the product
- Develop and support a collaborative relationship with the technical team and end users from the customer side
- Work closely with delivery team to ensure functional and non-functional completeness of the solution
- Decompose business requirements into set of use-cases and functional requirements
- Review and assess customer issues and change requests and screen them according to customer priorities, and applicable business approaches
- Assist with UAT process to improve user's experience
Roles and Responsibilities
- Engage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverables
- Work collaboratively in a team of business analysts on system requirements, use-cases and solution design documents for B2C Services provisioning OSS Solution Lead requirements/design deliverables review and signoff process with customer
- Analyse customer's business processes and network topology
- Prepare gap analyses, citing differences in customer requirements and product functionality
- Perform product demonstrations as necessary to introduce the customer to the product
- Develop and support a collaborative relationship with the technical team and end users from the customer side
- Work closely with delivery team to ensure functional and non-functional completeness of the solution
- Decompose business requirements into set of use-cases and functional requirements
- Review and assess customer issues and change requests and screen them according to customer priorities, and applicable business approaches
- Assist with UAT process to improve user's experience
Experience, Skills and Qualification Required
- Minimum of 5 years of experience in implementation projects for the OSS in Telecommunications industry as Business Analyst
- Expertise in Telco carrier technologies and service provisioning
- Experience working with activation platforms
- Strong and solid background in one or more of telecom technologies – GPON, HFC, Ethernet, 5G, Microwave
- Practical experience in preparation of requirement specifications on technical and business levels in the domain of Network Resource Inventory and Network Rollout
- Presentation & meeting management skills
- knowledge of XML and SQL
- Solid knowledge of UML and practical experience in using object-oriented Unified Modelling Language (UML) software design tools (ex. Enterprise Architect, etc)
Product Modeler employer: eTeam
Join a leading global financial services firm as a Senior IntelliMatch Consultant, where you will have the opportunity to work on mission-critical reconciliation projects that drive operational excellence. Our collaborative and innovative work culture fosters professional growth, allowing you to mentor junior consultants while leading transformative initiatives in financial technology. With a focus on employee development and a commitment to excellence, we offer a rewarding environment for those looking to make a meaningful impact in the industry.
