As a contractor within the Rider Operations team, you will support the planning and execution of core processes and perform key reporting functions. You will also support the delivery of ongoing and project-based work in line with the broader Rider Operations strategy for Australia and New Zealand.
What You’ll Do
- Support the Airports Team in the optimisation of rider experiences at the airport, including pick-up zones configuration and improvement measurement
- Build with internal and external stakeholder relationships to achieve business outcomes
- Support the set-up, testing, execution and quality control of new and existing processes or programs
- Assist with weekly performance reporting, communicating key insights with stakeholders from across the business
- Support your manager in the delivery of end-to-end projects, from initiation to execution
What You’ll Need
- University degree in a quantitative discipline, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience
- 1-2 years of experience applying analysis to solve business problems (could be through university coursework)
- Ability to learn new processes and tools quickly
- Well rounded communication and stakeholder management skills
- Very strong attention to detail
- Very proficient at using Google Suite, especially Sheets (or Excel)
- Ability to run (and continually optimise) recurring weekly processes
- Above all else, a "can-do" attitude and initiative are the most important qualifications!
#J-18808-Ljbffr
Operations Support in Melbourne employer: eTeam
Join a leading global financial services firm as a Senior IntelliMatch Consultant, where you will have the opportunity to work on mission-critical reconciliation projects that drive operational excellence. Our collaborative and innovative work culture fosters professional growth, allowing you to mentor junior consultants while leading transformative initiatives in financial technology. With a focus on employee development and a commitment to excellence, we offer a rewarding environment for those looking to make a meaningful impact in the industry.
