At a Glance
- Tasks: Be the friendly face for families seeking aged care services and assist them on their journey.
- Company: Join Estia Health, a community-focused leader in aged care with over 14,000 passionate employees.
- Benefits: Enjoy discounts, wellbeing support, and a range of employee perks to enhance your lifestyle.
- Other info: Diverse and inclusive workplace with opportunities for growth in the aged care sector.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Strong customer service skills and a passion for helping others; sales experience is a plus.
The predicted salary is between 47250 - 57750 $ per year.
At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you. Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families. Join us in playing a special role in the future of aged care.
About the Role
As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care.
- Brings a friendly customer service to everyone – whether in person, on the phone or over email.
- Keeps on top of paperwork – record keeping, filing, etc
- Enjoys showcases our home to future residents and their families
- Has a track record of success in sales including strong negotiation and outstanding customer service
- Has the ability to conduct cold calls and secure new referral sources
- Possess knowledge of Aged Care including fees and funding (Ideal but not essential)
Benefits available:
- Retail savings with the Blue Light Card
- Discounted car hire
- Employee Assistance Program for you and your family
- Free Wellbeing App to support your mental and physical health
- Novated leasing for vehicles
- Workplace banking support
- ACN membership discounts for nurses
- Discounted health insurance with nib health
- Discounted JB HiFi
As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you,
Estia Health is committed to embracing diversity, equity and inclusion in our workplaces.
We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
All shortlisted applicants will need to pass the required background checks.
During the influenza season, all staff are required to provide evidence of a current influenza vaccination.
If you are looking for a rewarding career within one of Australia's largest age care providers (and growing), and are passionate about making a difference, then we would love to hear from you.
At Estia Health, we're more than just a workplace, we're a community dedicated to enriching lives and making a difference. It you're passionate about aged care and want to be part of something meaningful, you've found your home. When you join the Estia Health family, you'll feel it: the warmth in every greeting, the care in every action and the sense of belonging that sets us apart. For our residents and team, this isn't just a place, it's family. Our Family.
#J-18808-Ljbffr
Client Services Officer in Myrtle Bank employer: Estia Investments Pty Ltd
At Estia Health, we pride ourselves on being more than just a workplace; we are a vibrant community committed to enriching lives and making a meaningful impact in aged care. Located in Southport, our supportive work culture fosters personal and professional growth, offering numerous benefits such as discounted gym memberships, health insurance, and an Employee Assistance Program. Join us to be part of a dedicated team where your contributions truly matter, and experience the warmth and camaraderie that makes Estia Health a unique and rewarding place to work.
