Job Description
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process
Qualifications
- Strong communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Strong time-management abilities
- Reliable and self-motivated
- Previous booking or customer-service experience is helpful but not required
Why Choose Us?
- Remote Environment: Coordinate bookings remotely
- Flexible Scheduling: Organize your schedule around responsibilities and customer needs
- Training Available: Learn booking procedures and online platforms
- Ongoing Support: Access educational resources and guidance
- Professional Development: Build organization, communication, research, and coordination skills
- Customer-Focused Role: Assist customers throughout the booking process
Additional Requirements
- Must be able to call at least 30 people a day
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Part-Time Housekeeping & Laundry Expert in Canberra employer: Estia Health
Estia Health is an exceptional employer, offering a supportive work culture that prioritises the well-being of both residents and staff. With a strong focus on professional development, employees are encouraged to grow their skills in a collaborative environment while enjoying benefits like discounted health insurance and retail savings. Located in Strathalbyn, this role not only allows you to make a meaningful impact in the lives of residents but also provides a fulfilling career path in aged care.
